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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: [split] Misc off-topic from troubleshooting (/thread-7363.html)
RE: Troubleshooting Guide - Look here before posting! - jens - 03-17-2011
GregS728 can you please post the hpl.log from My Documents/Amnesia/Main so that we can see what card it is it works on (there are many different Intel). It would be helpful, thanks!
RE: Troubleshooting Guide - Look here before posting! - thebat - 03-31-2011
Sorry if I can't post here...
But I can't get it to start launching past 85% before it crashes. It kept telling me there was no disc inserted into the drive. So I updated my drivers for my video card and that problem went away. Instead it loads past 54% and now stops at 85%. I don't know why at all. It says Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module <UNKNOWN> at 001B:00000000
Operating System
MS Windows Vista Home Premium 32-bit SP2
CPU
Intel Pentium E2180 @ 2.00GHz 34 °C
Conroe 65nm Technology
RAM
2.0GB Dual-Channel DDR2 @ 333MHz (5-5-5-15)
Motherboard
ELITEGROUP 945GCT-M3 (Socket 775)
Graphics
X203W @ 1280x768
Intel® 82945G Express Chipset Family
RE: Troubleshooting Guide - Look here before posting! - jdm03 - 04-01-2011
When I ran the game, the game crashed. There is this blackbox that appeared and says " Amnesia.exe caused an EXCEPTION_ACCESS _VIOLATION in module <UNKNOWN> at 001B.00000000 "
What was wrong?
RE: Troubleshooting Guide - Look here before posting! - White Plague 92 - 04-02-2011
I have done what was said below and i still cant get the game working
. i bought it off of steam todayexcited for when it works
any ideas?
it crashes at start or says FATAL ERROR
Windows Vista Home Premium
Chip Type: Mobile intel® 4 Series Express Chipset Family
1280 by 800, true color (32bit), 60 hertz
RE: Troubleshooting Guide - Look here before posting! - NeonaItsumiYomi - 04-09-2011
I'm getting the same problem as White Plague 92. Anyone have any ideas on what to do?
It's killing me just bought it and it won't work <Q.Q>
RE: Troubleshooting Guide - Look here before posting! - jens - 04-09-2011
Integrated graphics from Intel are below requirements to run the game.
RE: Troubleshooting Guide - Look here before posting! - Zephyr8965 - 04-11-2011
Okay, I'm having a really frustrating issue with the game. I have an NVidia 420M which is a hybrid video card using an NVidia dedicated card and an Intel Integrated. I can't disable the integrated because the cards are linked so it shuts off all my graphics. However, nomatter what I do, Amnesia refuses to use the NVidia card. It shows the video device as the intel integrated (which obviously doesn't work, renderer #0 error like everyone else with intel). I've set my preferred graphics card to nvidia in the nvidia cp as well as adding the launcher and executable for the game to specifically use the dedicated and it still uses the intel. I was able to run the game before with no problem, it seems to be when I updated the driver that this problem happened, but updating the driver fixed issues I was having with other games, so I don't want to roll back to the older one.
Thanks for any help you guys can provide. I'm hoping I don't have to wait for new video card drivers that may or may not fix the problem. x.x
HPL Log:
-------- THE HPL ENGINE LOG ------------
Engine build ID (not sure if this is a number I should be removing or not, so I did, just in case)
Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------
Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------
Initializing Graphics Module
--------------------------------------------------------
Setting video mode: 640 x 400 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Intel® HD Graphics
Version: 2.1.0 - Build 8.15.10.2119
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 2
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.20 - Intel Build 8.15.10.2119
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
ERROR: Frame buffer 'Deferred_GBuffer_Main' is not complete! Format is unsupported!
ERROR: Could not create frame buffer for Deferred renderer type: 0!
FATAL ERROR: Renderer #0 could not be initialized! Make sure your graphic card drivers are up to date. Check log file for more information.
RE: Troubleshooting Guide - Look here before posting! - Whinis - 04-13-2011
Missing Steam Overlay. I am attempting to participate in the ARG and my steam overlay is not working in Amnesia. I am running it through wine for Steam and it keeps reapeating this message in console.
fixme:appbar:SHAppBarMessage unknown msg: 4
fixme:appbar:handle_appbarmessage SHAppBarMessage(ABM_GETSTATE): stub
fixme:appbar:handle_appbarmessage SHAppBarMessage(ABM_GETAUTOHIDEBAR, hwnd=(nil), edge=3): stub
fixme:appbar:handle_appbarmessage SHAppBarMessage(ABM_GETAUTOHIDEBAR, hwnd=(nil), edge=1): stub
fixme:appbar:handle_appbarmessage SHAppBarMessage(ABM_GETAUTOHIDEBAR, hwnd=(nil), edge=0): stub
fixme:appbar:handle_appbarmessage SHAppBarMessage(ABM_GETAUTOHIDEBAR, hwnd=(nil), edge=2): stub
RE: [split] Misc off-topic from troubleshooting - jens - 04-14-2011
No idea really, running amnesia in steam that is running in wine is not something we thought of, so don't have any suggestions on what could be wrong.
RE: [split] Misc off-topic from troubleshooting - Whinis - 04-15-2011
(04-14-2011, 08:37 AM)jens Wrote: No idea really, running amnesia in steam that is running in wine is not something we thought of, so don't have any suggestions on what could be wrong.
ya only thing I have found is that when the steam tab is suppose to run it apparently creates a minidump instead of launching.