+- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum)
+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Amnesia Black Screen (/thread-10386.html)
Amnesia Black Screen - chozostarwarrior - 09-18-2011
Hi I recently purchase amnesia through steam and I am having the same problem that others are having. I can start the game just fine but when i actually try to play all i get is the black screen with the white dot. I am pretty positive that my computer can run amnesia and would like help solving this. I'm using a Hp Pavilion dv7 laptop with dual graphic chip sets, one is the mobile intel hd graphics and the other is a dedicated radeon hd 6490m. I running on windows 7 home premium 64 bit. If I can provide any other info that would help fix the problem let me know. Thank you in advance
RE: Amnesia Black Screen - plutomaniac - 09-18-2011
http://www.frictionalgames.com/forum/thread-9942.html
RE: Amnesia Black Screen - TaCTiCaLxReFLeX - 02-13-2012
Im having the same problem right now
RE: Amnesia Black Screen - plutomaniac - 02-13-2012
the same link applies to you then: http://www.frictionalgames.com/forum/thread-10386-post-93485.html#pid93485
RE: Amnesia Black Screen - Coyler - 03-07-2012
(02-13-2012, 09:49 PM)plutomaniac Wrote: the same link applies to you then: http://www.frictionalgames.com/forum/thread-10386-post-93485.html#pid93485Hello... I too have a black screen and white dot when i play my career, but can see the subtitles perfectly!!
Im using a HP Computer (Not a laptop) Intelcorei3, windows 7 64-bit... my adapter type and chip type is Intel® HD graphics Family and my computer is able to run amnesia fine without crashing its just the black screen that happens.... please help as i would love to play this game!
RE: Amnesia Black Screen - plutomaniac - 03-07-2012
the same
RE: Amnesia Black Screen - orangeninjadaniel - 06-05-2012
I use an ASUS U56E laptop, and I'm getting the same problem. I followed the link you provided and did what it said aside from updating my graphics driver, and it still didn't work, so I'm guessing I have to update my graphics driver. I have no idea how to do that, since I'm no computer whiz. I saw the post here: http://www.frictionalgames.com/forum/thread-9942.html
but I didn't see anything about ASUS models there. Help?
RE: Amnesia Black Screen - plutomaniac - 06-05-2012
http://www.frictionalgames.com/forum/thread-9942-post-89162.html#pid89162
RE: Amnesia Black Screen - JAli - 06-11-2012
Hi, I had the same problem, so I did what you said and now the game works. However, I just got a message from my computer saying "The Catalyst Center is not supported by the driver version of your enabled graphics adapter. Please update your AMD graphics driver, or enable your AMD adapter using the Displays Manager."
So what do I do now? Is there a AMD that will support my new graphics adapter (Intel® HD Graphics 3000)?
Thank you!
The AMD adapter I'm using is "Radeon ™ HD 6490M" , I think.
RE: Amnesia Black Screen - jens - 06-11-2012
Go to amd.com to find a new driver for the radeon card. Make sure you know what graphics card(s) there are in the computer and then install the latest available for it(them).