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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: A bit of searching, did not find an answer... (/thread-10539.html)
A bit of searching, did not find an answer... - DrakkenWar - 10-01-2011
Hello all!
First off, what a freakin shweet game series to say the least! My issue is this: I bought the game pack, was working my way through dark decent, and suffered a hard drive crash, no I did not have cloud or external hd backups at the time.. Too many things going on in my life, and excuses aside, not only did I loose the game but a crap ton of other stuffs.
So my question is this, how can I get the game back without having to pay a second round of fees? I believe I still have the original email on my workstation to verify payment, though I will have to look again in the morning..
Thank you in advance for any help.
V/R DrakkenWar
RE: A bit of searching, did not find an answer... - Your Computer - 10-01-2011
If you ordered the game from the FG store and still have the e-mail, then you can get the order number from it and log into the shelf. If you lost the e-mail that contains the order number, on that very same page there is a link labeled "Esellerate After Purchase Services." Click on it and enter your e-mail under "Finding your order number."