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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: EXCEPTION_ACCESS_VIOLATION (/thread-10662.html)
EXCEPTION_ACCESS_VIOLATION - amsteed - 10-08-2011
Exception access violation on launch every time. Tried uninstalling and reinstalling without results. I noticed that other people with this problem are posting and hpl.log file, but I don't know what this file is or how to access it.
RE: EXCEPTION_ACCESS_VIOLATION - Tanshaydar - 10-08-2011
Hi;
Have you checked this thread? http://www.frictionalgames.com/forum/thread-3754.html
RE: EXCEPTION_ACCESS_VIOLATION - plutomaniac - 10-08-2011
1. What operating system do you have? Also 32-bit or 64-bit?
2. Is it a laptop or a desktop? If a laptop, what model?
3. Attach me here the file HPL.log found under Documents\Amnesia\Main folder.
RE: EXCEPTION_ACCESS_VIOLATION - amsteed - 10-08-2011
Yes, I have checked the thread and I've updated my driver, uninstalled and reinstalled the game, and a friend helped me to understand the hpl.log file, which is at the bottom.
I have Windows 7, 32-bit. I have a laptop, an Acer Aspire One.
Version 1.20 - sE02C6A14-539
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547
Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------
Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------
Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1024x600 bpp:32 fs:0 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos
-1x-1)Setting video mode: 1024 x 600 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Microsoft Corporation
Renderer: GDI Generic
Version: 1.1.0
RE: EXCEPTION_ACCESS_VIOLATION - plutomaniac - 10-08-2011
Right now you have no graphics card drivers installed, that's why that happens. What laptop do you have exactly, what model?
RE: EXCEPTION_ACCESS_VIOLATION - amsteed - 10-09-2011
Sorry, I have the D255. Hm. I thought I had actually updated a previous driver. Is there a specific driver I need?
RE: EXCEPTION_ACCESS_VIOLATION - plutomaniac - 10-09-2011
what model exactly? Exact model is required