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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Penumbra Series (https://www.frictionalgames.com/forum/forum-22.html)
+--- Thread: Can't activate my copy of Penumbra (/thread-1474.html)
Can't activate my copy of Penumbra - doojus - 12-27-2007
I've been trying to get Penumbra to run without crashing and I've tried uninstalling and reinstalling a few times to different directories because It seems the problem started when I enabled hardware sound in the options the game would just continue to crash. Now when I try to activate my copy it says I exceeded my amount of activations for this key and to contact support, so here I am.
RE: Can't activate my copy of Penumbra - WindexGlow - 12-27-2007
You'll need to contact their support (whichever company you purchased it from) not frictionalgames.
Also; go to mydocuments/penumbra
And delete that folder, that should reset your settings.