+- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum)
+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Issue with black screen white dot (/thread-16082.html)
Issue with black screen white dot - optionalgun - 06-12-2012
Hey,
This is my first post round these parts, so be gentle. I just got Amnesia with the Humble Indie Bundle, and started playing it yesterday.
When I first ran it, I got the black screen white dot issue as soon as the game started, so I came on here and found plutomaniac's "Have Disk" fix, which worked (thank you).
However, now whenever I start up my laptop, I get the following warning;
"The Catalyst Control Center is not supported by the driver version of your enabled graphics adapter. Please update your AMD graphics driver, or enable your AMD adapter using the Displays Manager."
So, I went on to the Displays Manager, right clicked my AMD graphics card, and tried to update it, but I was told I have the latest driver. Then I decided to go onto the AMD website and try to download the driver from there. I downloaded an autodetect program, and it told me there was a new driver to install, but during installation it stopped because it was incompatible with Catalyst Control Centre.
I then went and downloaded a driver from Lenovo, which apparently fixed the issue (the warning stopped appearing), but the Amnesia issue came back.
I know this is a long message, but I just thought I'd give you the most information I could
So yeah, that's the problem, and I was just wondering if anyone could tell me why this issue appearing, if I can fix it and still play Amnesia, or even if it's anything to worry about?
I'm running this on a;
Lenovo Ideapad G570
Windows 7 (64-bit)
Graphics cards are;
AMD Radeon HD7370M
Intel® HD Graphics 3000
Not sure if you need anymore details than that, but if so let me know. Thanks.
RE: Issue with black screen white dot - plutomaniac - 06-12-2012
Try that, it might tell you to update your AMD drivers:
http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx
that's what he hope it will do
RE: Issue with black screen white dot - optionalgun - 06-12-2012
(06-12-2012, 05:01 PM)plutomaniac Wrote: Try that, it might tell you to update your AMD drivers:It found a driver to download, but during installation it stopped and came up with;
http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx
that's what he hope it will do
"AMD Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer.
The version of your graphics adapter is not supported.
Please contact your notebook manufacturer for a graphics driver update."
That's what led me earlier on the Lenovo site to try and download it from there, which fixed the issue but brought back up the problem with the black screen and the white dot again. :\
RE: Issue with black screen white dot - plutomaniac - 06-12-2012
attach the hpl.log file after trying to run the game