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Computer in messhall error - Printable Version

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Computer in messhall error - Phantom115 - 06-17-2012

So I played about 30 minutes of the game (penumbra Black plague) and Im up to the messhall and im at the computer, when i try to unlock the door by pressing unlock button the games crashes and goes to a black screen.

Plz Help

P.S. im not a tech expert

the attachment is a pic of the error message


RE: Computer in messhall error - plutomaniac - 06-17-2012

from where did you get the game, what graphics card do you have and what operating system?


RE: Computer in messhall error - Phantom115 - 06-17-2012

(06-17-2012, 10:04 AM)plutomaniac Wrote: from where did you get the game, what graphics card do you have and what operating system?
I bought the game off of steam, AMD athlon X2 dual-core QL-65, running on windows 7, and Im pretty sure ATI radeon graphics

P.S. its 32-bit


RE: Computer in messhall error - plutomaniac - 06-17-2012

do a file integrity check. I need to know what graphics card you have btw, do so by using dxdiag


RE: Computer in messhall error - Phantom115 - 06-17-2012

Its in attachments


RE: Computer in messhall error - plutomaniac - 06-17-2012

Did the file integrity check help? Try this: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-32.aspx Basically, make sure you have the latest drivers installed for your graphics card.


RE: Computer in messhall error - Phantom115 - 06-17-2012

(06-17-2012, 10:04 AM)plutomaniac Wrote: from where did you get the game, what graphics card do you have and what operating system?

(06-17-2012, 12:53 PM)plutomaniac Wrote: Did the file integrity check help? Try this: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-32.aspx Basically, make sure you have the latest drivers installed for your graphics card.
I do I've checked that


RE: Computer in messhall error - plutomaniac - 06-17-2012

there are access errors so either administrator rights or corrupted files.


RE: Computer in messhall error - Phantom115 - 06-17-2012

so should I reinstall


RE: Computer in messhall error - plutomaniac - 06-17-2012

you can try but I don't know, there must be something wrong with your operating system or computer