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EXCEPTION_ACCESS_VIOLATION - Printable Version

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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: EXCEPTION_ACCESS_VIOLATION (/thread-17887.html)

EXCEPTION_ACCESS_VIOLATION - stevekovitch - 08-21-2012

Hello, i really need your help. I downloaded Amnesia on steam, but everytime i try to launch the game im getting the same error !


Quote:Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module at 001B:00000000

I updated my graphic drivers, i deleted them and installed them completelly new, i installed amnesia several times new and tried everything x.x nothing, really NOTHING helps D:

i have a ATI Mobility Radeon HD 4500 Series on a HP G62.

i will also attach the hpl file and the dxdiag file.

please help me !

and sorry for my bad english xD

RE: EXCEPTION_ACCESS_VIOLATION - Robby - 08-21-2012

The GPU appears to support OpenGL 3.2, so that is not the problem.

I'll let the devs figure this out since I can't help further.

RE: EXCEPTION_ACCESS_VIOLATION - jens - 08-21-2012

Go you amd.com and download a driver for your graphics card, install it, reboot computer and then try to run the game.

RE: EXCEPTION_ACCESS_VIOLATION - stevekovitch - 08-29-2012

(08-21-2012, 11:21 AM)jens Wrote: Go you amd.com and download a driver for your graphics card, install it, reboot computer and then try to run the game.
i tried that so often Sad it just doesn't work D:

RE: EXCEPTION_ACCESS_VIOLATION - Robby - 08-29-2012

(08-29-2012, 02:16 PM)stevekovitch Wrote:
(08-21-2012, 11:21 AM)jens Wrote: Go you amd.com and download a driver for your graphics card, install it, reboot computer and then try to run the game.
i tried that so often Sad it just doesn't work D:
Code:
Renderer: GDI Generic  Version: 1.1.0

That is a problem. Do you have an onboard graphics card?

RE: EXCEPTION_ACCESS_VIOLATION - plutomaniac - 08-29-2012

from where did you get the game?

RE: EXCEPTION_ACCESS_VIOLATION - Robby - 08-30-2012

(08-21-2012, 11:04 AM)stevekovitch Wrote: I downloaded Amnesia on steam,
The first post has ^ as an answer.

The GDI Generic part seems strange. An onboard graphics card maybe?

RE: EXCEPTION_ACCESS_VIOLATION - plutomaniac - 08-30-2012

the game is not from Steam, everything else is secondary

RE: EXCEPTION_ACCESS_VIOLATION - Robby - 08-30-2012

(08-30-2012, 01:23 PM)plutomaniac Wrote: the game is not from Steam, everything else is secondary
Ok, you know a lot better than I do. Best wait for this thread's creator to respond back.

And in the log (don't know how many times I said) "GDI Generic Version 1.1.0" appears. Could that be an onboard graphics card? (I faintly remember something like that.) Or maybe it is something else hardware-related.