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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Black Box Error (/thread-19671.html)
Black Box Error - WasdWeirdo - 12-25-2012
I have checked the troubleshooting guides already and didnt see anything, but I apologize if it has already been posted. Whenever I start up Amnesia it causes the game to crash and it pops up with BlackBox stating this:
Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 0023:0057047A
and the Stack Trace shows this:
0023:0057047A Amnesia.exe
0023:004EF190 Amnesia.exe
0023:004F000E Amnesia.exe
0023:004F2610 Amnesia.exe
0023:004F40DF Amnesia.exe
0023:004FE3F3 Amnesia.exe
0023:004F50BD Amnesia.exe
0023:0051911F Amnesia.exe
Edit: I already have tried to update my drivers and it did not seem to help, and what's weird is that I played the demo before purchasing and it worked completely fine
Edit2: Added HPL.log
RE: Black Box Error - Statyk - 12-25-2012
The errorlog won't help us. Go to C:\Users\YOURUSERNAME\My Documents\Amnesia and pick the hpl.log. Put that here.
RE: Black Box Error - TheBlastPassage - 12-25-2012
Where did you get the game from?
RE: Black Box Error - WasdWeirdo - 12-25-2012
Steam
RE: Black Box Error - plutomaniac - 12-25-2012
do a file integrity check via steam
RE: Black Box Error - TheBlastPassage - 12-25-2012
Read this on how to do a Steam integrity check.
RE: Black Box Error - WasdWeirdo - 12-26-2012
Thanks for the help all
RE: Black Box Error - TheBlastPassage - 12-26-2012
No problem
