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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Please check the troubleshooting guides before posting! (/thread-22230.html)
Please check the troubleshooting guides before posting! - jillvalentine01 - 07-25-2013
Please check the troubleshooting guides before posting, it is very unlikely that your problem has not already been covered.
General troubleshooting guide: http://www.frictionalgames.com/forum/thread-3754.html
Graphics card troubleshooting guide: http://www.frictionalgames.com/forum/thread-11183.html
Integrated / laptop graphics chipsets troubleshooting guide: http://www.frictionalgames.com/forum/thread-9942.html im having a problem with my Amnesia game, its like this.. i start the launcher the game runs, and im there in the menu.. i noticed that my game aint runnin' smooth.. like there's a bit of lagging.. then when i close the game, a window shows up saying there's an error.. (download the picture) ive been searching for this problem but i cant find any solutions.. please help[/font]
RE: Please check the troubleshooting guides before posting! - Kreekakon - 07-25-2013
Three questions/requests:
1. Post your HPL.log which can be found under: " Documents\Amnesia\Main folder"
2. What are your system specs? (CPU, graphics card, etc)
3. Where did you buy the game?
RE: Please check the troubleshooting guides before posting! - jillvalentine01 - 07-25-2013
im just using a laptop so yah..
Acer Aspire 4755G
Intel Core i7-2670QM
Nvidia GeForce GT 540M with 2GB Dedicated VRAM
4GB DDR3 Memory
friends of mine gave it to me as a gift.. didnt have a chance to ask where he bought it..
RE: Please check the troubleshooting guides before posting! - PutraenusAlivius - 07-25-2013
Well most Intel graphic cards isn't supported and bugs out so.. yeah.
Chances are the copy is pirated. But it's just 50 - 50 so I'm not sure.
RE: Please check the troubleshooting guides before posting! - Kreekakon - 07-25-2013
(07-25-2013, 09:25 AM)JustAnotherPlayer Wrote: Well most Intel graphic cards isn't supported and bugs out so.. yeah.
(07-25-2013, 09:06 AM)jillvalentine01 Wrote: im just using a laptop so yah..
Acer Aspire 4755G
Intel Core i7-2670QM
Nvidia GeForce GT 540M with 2GB Dedicated VRAM
4GB DDR3 Memory
Yep.
RE: Please check the troubleshooting guides before posting! - jillvalentine01 - 07-25-2013
well, at first, when i installed the game, it was running perfectly.. then when i saw there's an update, i updated it immediately.. after a long time playing it.. it started lagging..
btw, asked my friend if it's pirated.. and yah.. it is.. (welcome to philippines home of pirating games)