Trouble with Amnesia: The Dark Descent. - Printable Version +- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum) +-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html) +--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html) +--- Thread: Trouble with Amnesia: The Dark Descent. (/thread-22378.html) |
Trouble with Amnesia: The Dark Descent. - arcadiae - 08-09-2013 I know it says to check the troubleshooting guides first, but I did and did what they told me to do in turn, but it gets me nowhere. My operating system: Windows 7, 36 bit. Graphics card: Intel HD Graphics, I have no other specifics than that. I know Intel is a bad card to run with this game, but I read that there are exceptions, particularly HD cards. If I could figure out if this card was good for it or not, I wouldn't be posting here, honestly. I tried updating said card via the troubleshooting for that, but that also got me nowhere. But everything tells me my card is up-to-date. My problem: Amnesia crashes the moment I click to launch the game. My error messages are as follows: Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module ig4icd32.dll at 0023:0A8F3DC2 Stack Trace: 0023:0A8F3DC2 ig4icd32.dll 0023:0A8F405D ig4icd32.dll 0023:0A8F6A78 ig4icd32.dll 0023:0A8F741A ig4icd32.dll This is what's in my HLP log: Spoiler below!
That should about cover the information you need, if you need more, I will find it. RE: Trouble with Amnesia: The Dark Descent. - 7heDubz - 08-09-2013 Ill just be quiet. RE: Trouble with Amnesia: The Dark Descent. - plutomaniac - 08-09-2013 First of all, you must be the first to actually read the guide and provide all the required information as requested at Problem X. For that I thank you. Now, you need to update your Intel HD drivers using the have disk method as mentioned here: http://www.frictionalgames.com/forum/thread-9942-post-89162.html#pid89162 RE: Trouble with Amnesia: The Dark Descent. - arcadiae - 08-10-2013 (08-09-2013, 11:28 PM)plutomaniac Wrote: First of all, you must be the first to actually read the guide and provide all the required information as requested at Problem X. For that I thank you. Now, you need to update your Intel HD drivers using the have disk method as mentioned here: http://www.frictionalgames.com/forum/thread-9942-post-89162.html#pid89162 I'll be honest, I didn't. I'm just aware, unlike some people, that you can't help me unless you have all of the required information from the get-go. Thank you, I'll try it! |