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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+---- Forum: Mac - ATDD (https://www.frictionalgames.com/forum/forum-33.html)
+---- Thread: Black screen (/thread-23799.html)
Black screen - solasolsi - 11-06-2013
Hi everyone,
You will excuse me if my english isn't perfect, i had bough the game recently and i've being unable to access to the game.
The program is "starting" i can see the logo of Frictional Games but right after that i can hear the "creepy sound" which should be playing on the game menu screen but everything on the screen is black.
Hope you will be able to help me cause i dont think it could be possible to have a problem with my iMac. (every other programs are running fine and fluid)
3,4 GHz Intel Core i7
16 Go 1600 MHz DDR3
NVIDIA GeForce GTX 680MX 2048 Mo
OS X Maverick 10.9
Waiting for your answer, and thanks in advance.
(and btw i've already tried to remove cfg file, disable SSAO, putting all setting to low, disable fullscreen.)
RE: Black screen - Paddy™ - 11-06-2013
Hey man, can you attach your hpl.log file? You can find it here:
Windows Vista, 7 & 8: \My Documents\Amnesia\Main\
Linux: .frictionalgames/Amnesia/Main/
Mac: /Library/Application Support/Frictional Games/Amnesia/Main/
In the meantime, have you followed all of the instructions in this thread? There might be a simple solution in there.
Good luck!
RE: Black screen - solasolsi - 11-06-2013
Hi Paddy,
Like i said at the end of my previous entry, I've tried multiple solutions before coming here to ask for help. (SSAO, etc...)
Here is the file you wanted:
RE: Black screen - Paddy™ - 11-06-2013
Thanks for the file!
The log file you attached seems to stop logging right at the point where the man menu should load (which makes sense hehe). The menu_bg.map file - which provides the visuals for the background - might be missing or corrupt.
You can check that the file is present by going here:
\Amnesia The Dark Descent\main_menu\main\
If there's also a menu_bg.map_cache file present, delete it and then try reloading Amnesia.
Failing that, try reinstalling the game entirely.
If all of that fails, report back!
RE: Black screen - jens - 11-07-2013
It seems our games do not run on 10.9 and is currently investigating what they changed to make them break.
RE: Black screen - solasolsi - 11-07-2013
Oh.... :/
So nothing i can try till you release a patch to fix it ?
RE: Black screen - plutomaniac - 11-07-2013
Unfortunately no. Jens is right, every OS 10.9 user cannot run either Penumbra or Amnesia. Something was changed and until Urkle makes a fix it's not possible to play them.