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will not launch - Printable Version +- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum) +-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html) +--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html) +--- Thread: will not launch (/thread-24352.html) |
will not launch - tspsailor - 01-11-2014 Spoiler below!
RE: will not launch - plutomaniac - 01-12-2014 Check the troubleshooting guide first and follow Problem A. Most probably some background program or service is not allowing it to launch. To provide proper support, from where did you get the game? RE: will not launch - tspsailor - 01-12-2014 It was purchased from Amazon , uninstalled , reinstalled , followed trouble shooter , shutdown most everything with no success . Update , shutting down firewall was effective . The settings allowed the game to run , but did not .... Thanks for your time ...... RE: will not launch - plutomaniac - 01-12-2014 So is the game working or not? If it does, please let us know which antivirus/firewall you have so that it can be added to the known problematic programs list we maintain. Also, you may want to update the game to v1.2 since the Amazon version you have is old. The update can be found here: http://www.valusoftsupport.com/KBArticle.asp?kbid=6210 RE: will not launch - tspsailor - 01-12-2014 I am using Online Armor , it was set to not block the game . However the settings in this case did not matter . It is now working well . Thanks RE: will not launch - plutomaniac - 01-12-2014 Alright, thank you for the software name. Added Emsisoft Online Armor to the known problematic programs list. Enjoy the game. |