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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Please check the troubleshooting guides before posting! (/thread-25513.html)
Please check the troubleshooting guides before posting! - Allexillion - 06-20-2014
I've checked my drive, and tried to install that after I received the error of EXCEPTION_ACCESS_VIOLATION in module <UNKNOWN> at 0023:00000000.
I have attached my specs. I also tried updating my graphics drive to Intel Iris 5200 for windows 7/64-bit,to then receive a message during install saying this was not compatible with my version of windows.
I have waited to own and play this game for so long. One of the first/few games I've ever bothered to get, and have now been waiting almost two weeks to try and play. Please, help! I'm cry:O. [attachment=4523]
RE: Please check the troubleshooting guides before posting! - plutomaniac - 06-20-2014
Intel graphics cards are not supported. Either way, you don't have Intel Iris but an old Intel G33 graphics card which is not capable of running the game at all.