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plz help amnesia error crash black box - Printable Version

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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: plz help amnesia error crash black box (/thread-25861.html)



plz help amnesia error crash black box - nevo1008 - 08-14-2014

error crash black box. i have windows 7 and direct-x 11 and x86
what should i do i really want to play the game and its full.
i tried to change the combatibilty to windows 7 or xp and nothing work still the crash and black box. someone plz help me Sad


RE: plz help amnesia error crash black box - Romulator - 08-14-2014

To provide proper support, could you please do the following:

1. Where did you get the game from?
2. Could you look at the Troubleshooting Guides and see if you can solve your problem doing that.
3. If you can't solve your problem looking at it, could you provide us with your hpl.log file, which can be found using Problem X as a guide.


RE: plz help amnesia error crash black box - nevo1008 - 08-14-2014

1.i got the game from nosteam its torrent full
2. im not really understand all of those guides
3. i search and i dont have that file in the amnesia folder
plz help Sad((


RE: plz help amnesia error crash black box - Romulator - 08-14-2014

So it is a torrent?
Well, we cannot provide support for illegal copies of the game.


RE: plz help amnesia error crash black box - nevo1008 - 08-14-2014

well that sucks Sad


RE: plz help amnesia error crash black box - Kreekakon - 08-14-2014

I'm sorry, it is as Romulator says. Torrented copies of Amnesia cannot be offered support.