Black Box error - Printable Version +- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum) +-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html) +--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html) +--- Thread: Black Box error (/thread-28774.html)

Black Box error - StanleyTheManly - 12-30-2014 I downloaded Amnesia T.D.D. and every time after setting my gamma levels the game crashes and the message that come up has this info. BlackBox Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 0023:012D8525 Now not being a huge PC gamer, but knowing that the computer I just bought should run this game fine I'd like to know how to fix this problem. I checked the troubleshooting guide and couldn't find anything to help my situation. I also downloaded Amnesia: A machine for pigs and that game works great. If someone could give me a step by step of how to fix this issue that would be awesome. Also my computer is windows so if that helps then great. Thanks. HPL.log Version 1.20 -------- THE HPL ENGINE LOG ------------ Creating Engine Modules -------------------------------------------------------- Creating graphics module Creating system module Creating resource module Creating input module Creating sound module Creating physics module Creating ai module Creating gui module Creating generate module Creating haptic module Creating scene module -------------------------------------------------------- Initializing Resources Module -------------------------------------------------------- Creating loader handlers Creating resource managers Adding loaders to handlers -------------------------------------------------------- Initializing Graphics Module -------------------------------------------------------- Init lowlevel graphics: 1024x768 disp:0 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1) Setting video mode: 1024 x 768 - 32 bpp Init Glew...OK Setting up OpenGL Vendor: ATI Technologies Inc. Renderer: AMD Radeon™ R5 Graphics Version: 4.3.12804 Compatibility Profile Context 13.352.1004.1010 Max texture image units: 32 Max texture coord units: 16 Max user clip planes: 8 Two sided stencil: 1 Vertex Buffer Object: 1 Anisotropic filtering: 1 Max Anisotropic degree: 16 Multisampling: 1 Texture compression: 1 Texture compression S3TC: 1 Auto generate MipMaps: 1 Render to texture: 1 Max draw buffers: 8 Max color render targets: 8 Packed depth-stencil: 1 Texture float: 1 GLSL Version: 4.30 ShaderModel 2: 1 ShaderModel 3: 1 ShaderModel 4: 1 OGL ATIFragmentShader: 1 Setting up G-Bugger: type: 0 texturenum: 3 Adding engine materials Initializing DevIL Vendor String: Abysmal Software Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006 Version Number: 168 ***** WARNING ***** Expecting IL version 178 and found version 168 Cube Maps may not load correctly in this version and will not render correctly in game Please use the included version of libIL and not a custom build if you have issues ***** WARNING ***** Adding engine post effects -------------------------------------------------------- Initializing Sound Module -------------------------------------------------------- Initializing OpenAL Available OpenAL devices: 0. Generic Software on Speaker/HP (Realtek High Definition Audio)(OpenAL default) Trying to open device 'Generic Software on Speaker/HP (Realtek High Definition Audio)'... Success! Number of mono sources: 32 Streaming setup: 4 Buffers x 262144 bytes each -------------------------------------------------------- Initializing Game Module -------------------------------------------------------- Adding engine updates Initializing script functions -------------------------------------------------------- User Initialization -------------------------------------------------------- -------------------------------------------------------- Game Running -------------------------------------------------------- RE: Black Box error - plutomaniac - 12-31-2014 Do a steam file integrity check RE: Black Box error - Guest - 01-01-2015 already did that nothing changed. RE: Black Box error - plutomaniac - 01-01-2015 If you have any connected controllers (either the whole thing or just a usb at the back of your computer) please unplug them and try again. RE: Black Box error - Guest - 01-01-2015 nope none of those. Just a mouse. RE: Black Box error - Guest - 01-03-2015 I'm having the same issue. I've tried to read through all the threads on this site and steam and can't seem to resolve the issue. I have the same exact error message as above.