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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Fatal error warning (/thread-29631.html)
Fatal error warning - Grimmrobe - 02-19-2015
I have a physical copy of the game, and I was able to play it before on this computer. However, every time I try to start it up, a warning comes up saying FATAL ERROR: RENDERER #0 COULD NOT BE INITIALIZED.
I've tried updating my driver, Intel HD Graphics, but to no avail.
RE: Fatal error warning - Mudbill - 02-19-2015
I'd guess that you might be missing some Visual C++ Redistributables. I think you can get them from Windows Update? Seeing as they are redistributable, they might come with Amnesia, though I'm unsure. Have you tried reinstalling the game?
You can also try this link, as Pluto posted in another thread: http://support.microsoft.com/kb/2019667
RE: Fatal error warning - plutomaniac - 02-20-2015
Either unsupported graphics card or very old drivers. Attach HPL.log after the issue occurs as said at the Troubleshooting Guide, Problem X.
RE: Fatal error warning - Grimmrobe - 02-20-2015
(02-20-2015, 01:26 AM)plutomaniac Wrote: Either unsupported graphics card or very old drivers. Attach HPL.log after the issue occurs as said at the Troubleshooting Guide, Problem X.
Like this?[attachment=5072]
RE: Fatal error warning - jens - 02-20-2015
You have a very old IntelHD driver installed. Follow the guide here in tech support on how to update the driver and then maybe the game will work.
RE: Fatal error warning - Grimmrobe - 02-20-2015
(02-20-2015, 08:40 AM)jens Wrote: You have a very old IntelHD driver installed. Follow the guide here in tech support on how to update the driver and then maybe the game will work.
What version do I need to download? My card only says that it's INtel HD.
RE: Fatal error warning - plutomaniac - 02-20-2015
The latest, follow the Have Disk Method guide.