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+--- Forum: Technical Support - Penumbra Series (https://www.frictionalgames.com/forum/forum-22.html)
+--- Thread: Penumbra Crash At Start - ATI Radeon 9600 the cause of the issue? (/thread-3461.html)
Penumbra Crash At Start - ATI Radeon 9600 the cause of the issue? - tangledweb - 06-01-2010
Hi everyone.
I recently purchased The Penumbra Collection, and have been having problems getting the game to start. Every time I start the game, I receive an error:
"Penumbra.exe caused an EXCEPTION_ACCESS_VIOLATION in module
atioglxx.dll at 001B:6954AC8E"
I've updated my graphics card drivers (I have a Sapphire Radeon 9600), and even replaced the Penumbra.exe file has mentioned in this thread: http://www.frictionalgames.com/forum/thread-3328.html
Any help would be greatly appreciated!
I've included screenshots of the error messages here:
http://picasaweb.google.com/tjohnson3/ComputerGlitches?authkey=Gv1sRgCK-28fjVzbD74QE&feat=directlink
RE: Penumbra Crash At Start - ATI Radeon 9600 the cause of the issue? - Luis - 06-01-2010
Smells like a driver problem, that's for sure. Could you post the contents of your hpl.log file after a crash? Should be in the game user data folder, which should in turn be in your documents folder.
RE: Penumbra Crash At Start - ATI Radeon 9600 the cause of the issue? - Thomas - 06-01-2010
"My Documents/Penumbra Overture/Episode 1"
This is assuming you are playing penumbra overture.