Game crashed after the intro screne - Printable Version +- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum) +-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html) +--- Forum: Technical Support - SOMA (https://www.frictionalgames.com/forum/forum-74.html) +--- Thread: Game crashed after the intro screne (/thread-38638.html)

Game crashed after the intro screne - VGM - 02-08-2016 Hello guys, The game is running well on my PC until the end of the intro scene, where it crashes. So I'm not able to play the game right now I already tried to update my drivers, but it didn't change a thing. Here is my hp.log: Loading data from cloud storage -------------------------------------------------------- Files on steam cloud: 'videogammerman_1100001054B2D2D_user_keys.cfg' - Update Config Files - - Update Save Files - Time: 1 Updated 0 config files and 0 save files -------------------------------------------------------- Version 1.10 -------- THE HPL ENGINE LOG ------------ Creating Engine Modules -------------------------------------------------------- Creating job manager with 7 threads and 1024 jobs Creating graphics module Creating system module Creating resource module Creating input module Creating sound module Creating physics module Creating ai module Creating gui module Creating generate module Creating haptic module Creating scene module Creating script module Creating lipsync module -------------------------------------------------------- Initializing Resources Module -------------------------------------------------------- Creating loader handlers Creating resource managers Adding loaders to handlers -------------------------------------------------------- Initializing Graphics Module -------------------------------------------------------- Init lowlevel graphics: 1366x768 bpp:32 rr: 60 fs:0 ms:0 driver: 0 cap:'SOMA Loading...' pos-1x-1) Available drivers: (0) - 'windows' (1) - 'dummy' Creating window: (-1,-1) 1366 x 768 - 32 bpp flags: 3 Setting display mode: 1366 x 768 - 32 bpp 60 hz Init Glew...OK Setting up OpenGL Vendor: ATI Technologies Inc. Renderer: Radeon ™ HD 6770M Version: 4.1.11013 Compatibility Profile Context Max texture image units: 16 Max texture coord units: 16 Max texture buffer size: 268435456 Max texture array slices: 8192 Max user clip planes: 8 Two sided stencil: 1 Vertex Buffer Object: 1 Anisotropic filtering: 1 Max Anisotropic degree: 16 Multisampling: 1 Texture compression: 1 Texture compression S3TC: 1 Texture compression 3DC: 1 Texture sRGB: 1 Geometry Instancing: 1 Auto generate MipMaps: 1 Render to texture: 1 Max draw buffers: 8 Max color render targets: 8 Packed depth-stencil: 1 Texture float: 1 GLSL Version: 4.10 ShaderModel 2: 1 ShaderModel 3: 1 ShaderModel 4: 1 Max vertex uniforms: 16384 Max fragment uniforms: 16384 OGL ATIFragmentShader: 1 Tesselation: 1 MultiBindTex: 0 Initializing DevIL Vendor String: Abysmal Software Version String: Developer's Image Library (DevIL) 1.7.8 Version Number: 178 Adding engine materials Adding engine post effects -------------------------------------------------------- Initializing Sound Module -------------------------------------------------------- Initializing FMOD. -------------------------------------------------------- Initializing Game Module -------------------------------------------------------- Adding engine updates -------------------------------------------------------- User Initialization -------------------------------------------------------- -------------------------------------------------------- Game Running -------------------------------------------------------- Loading keybinds - file version:5 Loading keybinds - file version:5 Failed parsing of XML document C:/Program Files (x86)/Steam/steamapps/common/SOMA/maps/main_menu/main_menu.voice: file not found Failed parsing of XML document C:/Program Files (x86)/Steam/steamapps/common/SOMA/maps/main_menu/main_menu.lang: file not found Character with name Player does not exist in voice handler! ERROR: Skipping map specific voice file 'maps/main_menu.voice', not found! ERROR: Could not get group with path 'frontend/' in project 'special_fx'. Reason: An invalid parameter was passed to this function. ERROR: Could not get group with path 'frontend/' in project 'special_fx'. Reason: An invalid parameter was passed to this function. -------------- SAVE THREAD INIT ----------------- -------------- SAVE THREAD COMPLETED ----------------- Map script loading started Map script loading completed ERROR: Texture 'C:/Program Files (x86)/Steam/steamapps/common/SOMA/particles/dust/materials/dust_light_tiny.dds' for material 'particles/dust/materials/dust_light_tiny.mat' lacks MipMaps ERROR: Couldn't create material 'Wood Robust.mat' ERROR: Couldn't create material 'Wood Robust.mat' ERROR: Couldn't create material 'Wood Robust.mat' WARNING: Sub mesh '00_01_tap_(Conflict_Present)' does not exist in mesh '00_01_tap_pouring.msh'! ERROR: Could not find bone '00_01_tap_(Conflict_Present)' in model 'C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent' ERROR: Could not find bone '00_01_tap00_01_tap_(Conflict_Added)' in model 'C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent' ERROR: Loading entity tap_pouring: Skeletons in mesh file (C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.msh) and .ent file (C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent) differ! Probably caused by .ent not being up to date with mesh ERROR: Couldn't create material 'Default Soft.mat' WARNING: Sub mesh '00_01_tap_(Conflict_Present)' does not exist in mesh '00_01_tap_pouring.msh'! ERROR: Could not find bone '00_01_tap_(Conflict_Present)' in model 'C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent' ERROR: Could not find bone '00_01_tap00_01_tap_(Conflict_Added)' in model 'C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent' ERROR: Loading entity tap_pouring_kitchen: Skeletons in mesh file (C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.msh) and .ent file (C:/Program Files (x86)/Steam/steamapps/common/SOMA/entities/organic/water/pouring/00_01_tap_pouring/00_01_tap_pouring.ent) differ! Probably caused by .ent not being up to date with mesh Thanks for your help ! RE: Game crashed after the intro screne - plutomaniac - 02-09-2016 Perform a steam file integrity check. What intro scene are you referring to? RE: Game crashed after the intro screne - Guest - 02-09-2016 I already perform a Steam file integrity check. I even re-downloaded the game after my drivers update, juste in case. I'm referring this intro scene (he first one) : https://www.youtube.com/watch?v=eV_WfrDPUL4 The game crashes at 0:46 of this video. My specs, if it can help : http://www.fnac.com/HP-Pavilion-dv6-6090sf-15-6-LED-Blu-Ray-USB-3-0/a3458155/w-4 Thank you ! RE: Game crashed after the intro screne - plutomaniac - 02-09-2016 At 0:46 is the first time the map is shown. I'm thinking three things: 1) Make sure you have the latest AMD drivers manually installed from AMD.com (beta are ok too) 2) Make sure your DPI is set at 100%. Alternatively, try right clicking SOMA.exe and select "Disable display scaling on high DPI settings". 3) Try closing any background programs including recorders, mouse software and so on. The problem might be due to some other program interfering.