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+--- Forum: Technical Support - SOMA (https://www.frictionalgames.com/forum/forum-74.html)
+--- Thread: Please check the troubleshooting guides before posting! (/thread-38727.html)
Please check the troubleshooting guides before posting! - MacDknife - 02-16-2016
Hi! I have a Windows 10 64-bit system with 2 Nvidia GTX 960 in SLI.
While playing SOMA I experienced frequent "black screens" while playing (full screen). I could hear audio, but there was no video. I could fix this by simply toggling with Windows "ALT-TAB" to the desktop and back again and I could see the game again. Very irritating though, as this could happen at any time, even when the NPCs where engaging!
Once though, the whole game aborted with the error message I have attached. Whether this is Windows 10, SOMA or Nvidia is hard to tell, but I would appreciate it if someone looked into this. I have also attached Nvidia diagnostic info.
Thanks in advance!
(Great game though!)
/Errol
RE: Please check the troubleshooting guides before posting! - plutomaniac - 02-16-2016
That seems to be graphics card-related. Maybe the Nvidia driver or any overclocking. Could also be related to SLI as SOMA doesn't seem to work properly on it. Check Problem J of the Troubleshooting Guide for the latter issue. Have you tried with only one card (non-SLI)?