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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: crash on screen to enter name (/thread-5264.html)
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crash on screen to enter name - tkilb - 11-01-2010
Hello,
I get through the first few screens of the game and then when it gets to the point where it wants me to enter my name, the game locks up.
Any help or suggestions?
Thanks!
RE: crash on screen to enter name - jens - 11-01-2010
Provide some more information?
From where did you get the game? What operating system do you have and what graphics card do you have?
RE: crash on screen to enter name - tkilb - 11-01-2010
(11-01-2010, 09:24 AM)jens Wrote: Provide some more information?
From where did you get the game? What operating system do you have and what graphics card do you have?
Thanks for the reply! I bought it through direct2drive
Here is info from my dxdiag file:
Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
Language: English (Regional Setting: English)
System Manufacturer: Compaq-Presario
System Model: FJ474AA-ABA SR5507F
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon™ Dual Core Processor 4050e (2 CPUs), ~2.1GHz
Memory: 3006MB RAM
Page File: 1468MB used, 4775MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 6150SE nForce 430
Manufacturer: NVIDIA
Chip type: GeForce 6150SE nForce 430
RE: crash on screen to enter name - jens - 11-01-2010
Go to My Documents/Amnesia/ or maybe it is Home/Documents/Amnesia and take the hpl.log file and post it here.
RE: crash on screen to enter name - tkilb - 11-01-2010
(11-01-2010, 10:40 AM)jens Wrote: Go to My Documents/Amnesia/ or maybe it is Home/Documents/Amnesia and take the hpl.log file and post it here.
Thanks again. Here is what is in the file:
Version 1.10 - sFCECF7B-539
-------- THE HPL ENGINE LOG ------------
Engine build ID 20100818114615
Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------
Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------
Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1024x768 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos
-1x-1)Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: NVIDIA Corporation
Renderer: GeForce 6150SE nForce 430/PCI/SSE2/3DNOW!
Version: 2.1.2
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 4
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.20 NVIDIA via Cg compiler
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------
Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers (Realtek High Definition Audio)(OpenAL default)
Trying to open device 'Generic Software on Speakers (Realtek High Definition Audio)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------
Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------
User Initialization
--------------------------------------------------------
--------------------------------------------------------
Game Running
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 1853 ms
Entities: 329 ms
Compilation: 1 ms
Total: 2196 ms
Meshes created: 25
Bodies created: 5
-------- Loading complete ---------
RE: crash on screen to enter name - jens - 11-01-2010
Look as it should. Hm, I can only suggest to download the latest drivers from nvidia.com and then uninstall your old driver, reboot and install the new driver. Then when you start the game, make sure to use the launcher to set all the settings to the lowest possible before starting the game. You can also try to run the game in window mode and not fullscreen and see if that helps. If you get it running you can then turn up/on settings again in steps for as long as it works OK.
RE: crash on screen to enter name - tkilb - 11-01-2010
(11-01-2010, 03:01 PM)jens Wrote: Look as it should. Hm, I can only suggest to download the latest drivers from nvidia.com and then uninstall your old driver, reboot and install the new driver. Then when you start the game, make sure to use the launcher to set all the settings to the lowest possible before starting the game. You can also try to run the game in window mode and not fullscreen and see if that helps. If you get it running you can then turn up/on settings again in steps for as long as it works OK.
Okay, I will give it a try. One thing- I did download the latest driver (according to Nvidia's website), but maybe I didn't actually install it? I didn't uninstall anything after I downloaded it, I just thought it would do it automatically or something.
Also, When you say launcher, what do you mean? When I start it now it no longer gives me the chance to change any of the options it did the very first time I started the game. It just goes to the game.
RE: crash on screen to enter name - jens - 11-01-2010
Oh, hmm, maybe that is D2D specific thing. In that case go to My Documents/ and remove the whole amnesia folder to start from scratch.
RE: crash on screen to enter name - tkilb - 11-01-2010
(11-01-2010, 03:25 PM)jens Wrote: Oh, hmm, maybe that is D2D specific thing. In that case go to My Documents/ and remove the whole amnesia folder to start from scratch.
Well, it's obviously a graphics card issue. I set everything to the lowest settings, I got the game to run, but it drags horribly.
What kind of graphics card do I need in order to play a stupid game? LOL
What resolution setting should I be trying?
BTW - I did check on Nvidia website and it says I have the latest driver available installed.
RE: crash on screen to enter name - tkilb - 11-02-2010
(11-01-2010, 03:25 PM)jens Wrote: Oh, hmm, maybe that is D2D specific thing. In that case go to My Documents/ and remove the whole amnesia folder to start from scratch.
I found a website that does an analysis on your system for specific games. According to that, it says my video card should run this game. I attached a jpg of the screen shot.
Any other suggestions?