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+--- Forum: Technical Support - SOMA (https://www.frictionalgames.com/forum/forum-74.html)
+--- Thread: Please check the troubleshooting guides before posting! (/thread-53906.html)
Please check the troubleshooting guides before posting! - hfarcas - 09-30-2017
For some reason my controls are not working at all expect the main menu interface and the pause screen.
RE: Please check the troubleshooting guides before posting! - Romulator - 10-01-2017
Have a look at Problem A4 of the Troubleshooting Guide. You may have a background program interfering with your setup.
https://www.frictionalgames.com/forum/thread-30585.html
Have a look also at the input settings in the main menu. There should be an option to set them to default, in case the config file has not been generated on your system. I recommend doing this as an Administrator or with elevated permissions in case SOMA cannot read or write to that directory.
How are you controlling the game; just a mouse and keyboard attached via USB? What operating system are you using? Can you provide a hpl.log file (Problem X)?