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Please check the troubleshooting guides before posting! - Printable Version

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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Please check the troubleshooting guides before posting! (/thread-56296.html)



Please check the troubleshooting guides before posting! - Guest - 03-16-2019

Hello. When launching the "Amnesia: The Dark Descent" game from Steam (and through the settings launcher), I have continually experienced the "BlackBox" error. My PC specs are as follows:
  • Intel Core i3
  • 8gb DDR4 RAM (7.42 usable)
  • Windows 7: 64 Bit

I'm not entirely sure how to access the logs, but if I find out, I'll post an update with the attached file. Any and all help is appreciated. Thank you.


RE: Please check the troubleshooting guides before posting! - Romulator - 03-16-2019

Closing - duplicate of https://www.frictionalgames.com/forum/thread-56297.html