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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Game Not Working Properly (/thread-7427.html)
Game Not Working Properly - Alex Ander - 04-17-2011
When I launch the game, the titles and menus all work properly. However, the actual environment of the game is just black. I know I have the most recent driver, and I've gone to the Frictional Games support forum to no avail -- I know I'm not the only one with the problem, but we have yet to find a solution.
This seems to have only been an issue after receiving the Justine DLC update, and I bought the game on Steam as part of the Potato Sack.
PROBLEM:
3-D environments appear black. Menus and subtitles work properly.
MY SPECS:
Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
System Manufacturer: Dell Inc.
System Model: Latitude E6410
BIOS: Default System BIOS
Processor: Intel® Core™ i5 CPU M 520 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 3072MB RAM
Available OS Memory: 2998MB RAM
Page File: 1624MB used, 4369MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
HPL.LOG:
Code:
Version 1.10
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547
Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------
Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------
Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1280x800 bpp:32 fs:0 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos:(-1x-1)
Setting video mode: 1280 x 800 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Intel(R) HD Graphics
Version: 2.1.0 - Build 8.15.10.2321
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.20 - Intel Build 8.15.10.2321
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------
Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers (High Definition Audio Device)(OpenAL default)
Trying to open device 'Generic Software on Speakers (High Definition Audio Device)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------
Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------
User Initialization
--------------------------------------------------------
--------------------------------------------------------
Game Running
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 1905 ms
Entities: 492 ms
Compilation: 0 ms
Total: 2425 ms
Meshes created: 26
Bodies created: 5
-------- Loading complete ---------
Setting profile: 'Alex Ander' Path: 'C:\Users\Alex Anderlik\Documents/Amnesia/Main/Alex Ander/'
-------- Loading map '00_rainy_hall.map' ---------
Cache Loading: 13676 ms
Entities: 17463 ms
Compilation: 41 ms
Total: 31663 ms
Meshes created: 149
Bodies created: 48
-------- Loading complete ---------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 1481 ms
Entities: 317 ms
Compilation: 1 ms
Total: 1811 ms
Meshes created: 26
Bodies created: 5
-------- Loading complete ---------
--------------------------------------------------------
Statistics
--------------------------------------------------------
Medium framerate: 12.982559
--------------------------------------------------------
User Exit
--------------------------------------------------------
Saving main config.
Saving user config.
Deleting game modules.
'LuxInputHandler'
'LuxHelpFuncs'
'LuxSaveHandler'
'LuxScriptHandler'
'LuxProgressLogHandler'
'LuxMapHandler'
'LuxMapHelper'
'LuxPlayer'
'LuxInsanityHandler'
'LuxDebugHandler'
'LuxEffectRenderer'
'LuxMusicHandler'
'LuxMusicHandler'
'LuxEffectHandler'
'LuxCompletionCountHandler'
'LuxGlobalDataHandler'
'LuxHintHandler'
'LuxPostEffectHandler'
'LuxPreMenu'
'LuxDebugHandler'
'LuxInventory'
'LuxJournal'
'LuxCredits'
'LuxLoadScreenHandler'
Deleting config files.
--------------------------------------------------------
Exiting Gui Module
--------------------------------------------------------
Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------
Exiting Generate Module
--------------------------------------------------------
--------------------------------------------------------
Exiting Scene Module
--------------------------------------------------------
--------------------------------------------------------
Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------
Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------
Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------
Exiting Resources Module
--------------------------------------------------------
Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------
Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------
Exiting System Module
--------------------------------------------------------
--------------------------------------------------------
Deleting game setup provided by user
- Deleting lowlevel stuff.
Physics
Sound
Input
Resources
System
Graphics
Haptic
HPL Exit was successful!
|--Memory Manager Report-------------------------------|
|
| No memory leaks detected. Memory left: 0
|
|------------------------------------------------------|I'VE TRIED:
- Restarting the computer
- Restarting Steam
- My driver is up to date. I updated it yesterday
- Turning off SSAO
- Running in Windowed Mode
- Setting Windows 7 theme to basic
- Looking all over the developer support forums and troubleshooting guides
I'm not super-good at computers, tell me if there's something I missed or need to give you.
RE: Game Not Working Properly - Tanshaydar - 04-17-2011
Post hpl.log under Documents/Amnesia/Main
RE: Game Not Working Properly - Alex Ander - 04-17-2011
There you go.
RE: Game Not Working Properly - Tanshaydar - 04-17-2011
Log says you have Intel HD graphic card, is that so? Because if it is so, you are below system requirements.
RE: Game Not Working Properly - Alex Ander - 04-17-2011
Oh. That sucks. I could have sworn my friend had an Intel card....
That must be the problem. Thanks.
RE: Game Not Working Properly - xiphirx - 04-17-2011
Totally sorry, but if you dual boot Linux, I heard the Linux drivers work well
