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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Exception access violation (/thread-8395.html)
Exception access violation - exxoticz - 06-02-2011
Hi, I just installed the game and I have not even played it once yet and I get "Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module <UNKNOWN> at 001B:00000000.
I have no idea whats wrong! Please help. [attachment=1500]
RE: Exception access violation - plutomaniac - 06-02-2011
1) What operating system?
2) What desktop/laptop model?
3) What Graphics Card?
Probably this is because of your intel graphics card but I need to know its model since the log does not specify it.
RE: Exception access violation - Tanshaydar - 06-02-2011
Renderer: Intel Bear Lake B
Version: 1.4.0 - Build 8.14.10.1930
Nope, your graphic card is slightly below system requirements. If you haven't updated your graphic driver, please do so. If you already did, then sorry, your PC cannot handle the game.
RE: Exception access violation - plutomaniac - 06-02-2011
I know Tansel but bear lake is a codename like northwood at intel pentium processors for example. Bearlake can mean g31/g33/Q33/Q35. But which one?
Edit: according to intel your card can play the game since they updated the opengl drivers in general. Whatever bear lake card you have you can run the game with the latest driver. More info can be found here:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20046
Edit 2: Well, not so sure anymore. According to this:
http://www.intel.com/support/graphics/sb/CS-028169.htm
your card can only support up to opengl 2.0 and not 2.1 and that's only for one model from the barelake family.
So, we need to know:
1) What operating system?
2) What type of BearLake graphics card exactly?
3) Preferably, what desktop/laptop model?
RE: Exception access violation - exxoticz - 06-03-2011
1) Windows 7 Ultimate
2) its G33 ((Integrated Intel Graphics Media Accelerator 3100 Dynamic Video Memory Technology 4.0))
3) Dell Inspiron 530S
RE: Exception access violation - plutomaniac - 06-03-2011
Thank you for your info. Well, your card is completely incapable of playing the same. It is using OpenGL 1.4 when the game requires 2.1 the minimum. You need to buy a new computer with a descent graphics card.