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Crosshair and Black Screen - Printable Version

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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Crosshair and Black Screen (/thread-8951.html)

Pages: 1 2 3

Crosshair and Black Screen - QuietStealth - 07-04-2011

Hi there, I need help with Amnesia: The Dark Descent. What happens is that I started a new game and the first cutscene ran fine, but when it's done, the crosshair is the only thing that shows up. I have one of the required graphics cards, so I can't seem to find the problem. I adjusted all the qualities and everthing, but nothing happened! Any type of help would be great.

RE: Crosshair and Black Screen - plutomaniac - 07-04-2011

what operating system, graphics card do you have and attach us here the file HPL.log found under Documents\Amnesia\Main folder

RE: Crosshair and Black Screen - QuietStealth - 07-04-2011

HLP file:
Spoiler below!

-------- THE HPL ENGINE LOG ------------
Engine build ID 20100816193538

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0-Generic Software on Cirrus Logic HD Audio(OpenAL default)
Trying to open device 'Generic Software on Cirrus Logic HD Audio'... Success!
Number of mono sources: 32
Streaming setup: 2 Buffers x 524288 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
Cache out of date! Reloading collada file 'models/player/hands/animations/hands_lantern_draw.dae_anim'
Cache out of date! Reloading collada file 'models/player/hands/animations/hands_lantern_holster.dae_anim'
Cache out of date! Reloading collada file 'models/player/hands/animations/hands_lantern_idle.dae_anim'
--------------------------------------------------------

Exiting Gui Module
--------------------------------------------------------
Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------

Exiting Generate Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Scene Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Resources Module
--------------------------------------------------------
Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------

Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting System Module
--------------------------------------------------------
--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
Physics
Sound
Input
Resources
System
Graphics
Haptic
HPL Exit was successful!


(Graphics Card): Radeon ™ HD 6490

(Operating System): Intel
::Tongueavilion dv7:::


Hope this helps you guys...

RE: Crosshair and Black Screen - jens - 07-04-2011

Where is the game from? It's an old version so would be good to know so that we can make sure they update their distribution.

RE: Crosshair and Black Screen - plutomaniac - 07-04-2011

(07-04-2011, 09:45 AM)jens Wrote: Where is the game from? It's an old version so would be good to know so that we can make sure they update their distribution.

An old version? How it that possible? You mean v1.0 instead of v1.2?

(07-04-2011, 08:35 AM)QuietStealth Wrote: (Graphics Card): Radeon ™ HD 6490

(Operating System): Intel
::Tongueavilion dv7:::

Hope this helps you guys...

Make sure you have Catalyst 11.6 installed for your system(I guess you have Windows 7 x86):

http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-32.aspx#2


RE: Crosshair and Black Screen - QuietStealth - 07-05-2011

Thanks! I hope it works! I love your games, by the way. Penumbra (Both of them), pardon my language, kicked ass!
Well, that didn't work, unfortunately...

RE: Crosshair and Black Screen - plutomaniac - 07-05-2011

The HPL.log file that you copied before is not the one we need. Please attach us here the file HPL.log found under Documents\Amnesia\Main folder. I suspect that the game may be detecting the Intel card (if you have one) instead of the dedicated AMD one. Is your operating system Windows 7 x86?

RE: Crosshair and Black Screen - QuietStealth - 07-06-2011

Version 1.20 - s0-539
Spoiler below!

-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1280x720 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' posSad-1x-1)
Setting video mode: 1280 x 720 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Mobile Intel® HD Graphics
Version: 3.0.0 - Build 8.15.10.2342
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.30 - Intel Build 8.15.10.2342
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers and Headphones (IDT High Definition Audio CODEC)(OpenAL default)
1. Generic Software on Communications Headphones (IDT High Definition Audio CODEC)
Trying to open device 'Generic Software on Speakers and Headphones (IDT High Definition Audio CODEC)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 812 ms
Entities: 178 ms
Compilation: 0 ms
Total: 998 ms
Meshes created: 25
Bodies created: 5
-------- Loading complete ---------
--------------------------------------------------------

Game Running
--------------------------------------------------------
Setting profile: 'Nick' Path: 'C:\Users\QuietStealth\Documents/Amnesia/Main/Nick/'
-------- BEGIN LOAD FROM C:\Users\QuietStealth\Documents/Amnesia/Main/Nick/AutoSave_RainyHall_2011_7_4_17_56_18_0.sav ---------
LOADING SAVE GAME!
-------- Loading map '00_rainy_hall.map' ---------
Cache Loading: 1683 ms
Entities: 640 ms
Compilation: 15 ms
Total: 2394 ms
Meshes created: 147
Bodies created: 48
-------- Loading complete ---------
WARNING: Could not find player start node ''
ERROR: StartPos '' does not exist!
-------- END LOAD ---------
-------- BEGIN SAVE TO: C:\Users\QuietStealth\Documents/Amnesia/Main/Nick/AutoSave_RainyHall_2011_7_4_18_11_13_0.sav ---------
WARNING: particle system 0 in chandelier_simple_short_1 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_short_1 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_short_1 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_short_1 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_1 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_1 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_1 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_1 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_short_2 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_short_2 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_short_2 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_short_2 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_short_10 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_short_10 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_short_10 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_short_10 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_5 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_3 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_3 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_3 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_3 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_3 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_4 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_4 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_4 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_4 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_4 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_6 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_6 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_6 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_6 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_6 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_7 does not exist anymore!
WARNING: particle system 0 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 1 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 2 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 3 in chandelier_simple_short_6 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_10 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_11 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_12 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_13 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_14 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_15 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_16 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_17 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_18 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_19 does not exist anymore!
WARNING: particle system 0 in candlestick02_2 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_5 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_8 does not exist anymore!
WARNING: particle system 0 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 1 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 2 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 3 in candlestick_floor_9 does not exist anymore!
WARNING: particle system 4 in candlestick_floor_9 does not exist anymore!
-------- END SAVE ---------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 785 ms
Entities: 155 ms
Compilation: 1 ms
Total: 949 ms
Meshes created: 25
Bodies created: 5
-------- Loading complete ---------
--------------------------------------------------------

Statistics
--------------------------------------------------------
Medium framerate: 31.609900
--------------------------------------------------------

User Exit
--------------------------------------------------------
Saving main config.
Saving user config.
Deleting game modules.
'LuxInputHandler'
'LuxHelpFuncs'
'LuxSaveHandler'
'LuxScriptHandler'
'LuxProgressLogHandler'
'LuxMapHandler'
'LuxMapHelper'
'LuxPlayer'
'LuxInsanityHandler'
'LuxDebugHandler'
'LuxEffectRenderer'
'LuxMusicHandler'
'LuxMusicHandler'
'LuxEffectHandler'
'LuxCompletionCountHandler'
'LuxGlobalDataHandler'
'LuxHintHandler'
'LuxPostEffectHandler'
'LuxPreMenu'
'LuxDebugHandler'
'LuxInventory'
'LuxJournal'
'LuxCredits'
'LuxLoadScreenHandler'
Deleting config files.
--------------------------------------------------------

Exiting Gui Module
--------------------------------------------------------
Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------

Exiting Generate Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Scene Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Resources Module
--------------------------------------------------------
Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------

Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting System Module
--------------------------------------------------------
--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
Physics
Sound
Input
Resources
System
Graphics
Haptic
HPL Exit was successful!

|--Memory Manager Report-------------------------------|
|
| No memory leaks detected. Memory left: 0
|
|------------------------------------------------------|

I have Intel Core ™ i5 Windows 7 x86


RE: Crosshair and Black Screen - TFEF - 07-06-2011

The log file shows that the game is trying to load from an integrated Intel card. Have you tried to disable it in the control panel?

RE: Crosshair and Black Screen - plutomaniac - 07-06-2011

No, do not disable the graphics card. I will make your laptop unstable. You need to update the drivers to version 2361 in order to be able to play the game. Right now you have 2342 and not 2361. Go to Intel website and download the newest driver available or your system and gpu.