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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Amnesia Crashing (Renderer #0 problem) (/thread-9909.html)
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Amnesia Crashing (Renderer #0 problem) - Colleoni - 08-22-2011
So, I want to play this game soooo bad, but it just doesn't seem to run on my computer
I use Intel HD Graphics, might be it, I don't know. My processor is Intel Pentium P6000 1.8GHz and I run a lot of games on it.
I've seen in other threads that posting my hpl.log might help.
I have already updated my drivers...
-------- THE HPL ENGINE LOG ------------
Engine build ID 20100818114615
Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
a Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------
Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------
Initializing Graphics Module
--------------------------------------------------------
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Intel® HD Graphics
Version: 2.1.0 - Build 8.15.10.2104
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 2
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.20 - Intel Build 8.15.10.2104
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
ERROR: Frame buffer 'Deferred_GBuffer_Main' is not complete! Format is unsupported!
ERROR: Could not create frame buffer for Deferred renderer type: 0!
FATAL ERROR: Renderer #0 could not be initialized! Make sure your graphic card drivers are up to date. Check log file for more information.
RE: Amnesia Crashing (Renderer #0 problem) - Tanshaydar - 08-22-2011
It's not the latest drivers. I think it should be numbered 2361 in order for you to play Amnesia with this graphic card. Otherwise it's not possible.
RE: Amnesia Crashing (Renderer #0 problem) - plutomaniac - 08-22-2011
actually you need to have the latest drivers installed which are the 2361 ones.
RE: Amnesia Crashing (Renderer #0 problem) - Colleoni - 08-22-2011
Oooh, it's because I went to Acer's website and they had this one as newest.
Sorry for such a dumb question, but how should I search it on Google to find it for download?
It's the driver 2361 for what? Thank you :x
Edit: I think I found it for download just now on Intel's website.
Just wanted to thank mods for such a quick and simple answer, I was hoping for a 2~3 days response, really, nice job guys
I hope I'll be able to play in a few minutes!
Thank you a lot, guys
RE: Amnesia Crashing (Renderer #0 problem) - plutomaniac - 08-22-2011
Well, let us know if you are able to play the game...
RE: Amnesia Crashing (Renderer #0 problem) - Colleoni - 08-22-2011
Ok, so... I tried to install the driver and guess what?
Error: The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer’s manufacturer. Setup will exit.
SO, I went to Intel's FAQ and it told me to download it DIRECTLY from Acer's website, I double-checked it and the newest version for Intel HD Graphics there is version 2104.
So basically I can't play it because Acer is outdated.
I'm very upset about it, but still I thank you because your advice was correct.
I just sent an email to Acer asking for the authorized new drivers, let's see if they will deliver it someday...
Edit: I searched for alternative ways to download it, even though it's not validated, and I found on Intel that if I download the ZIP version of the driver, I might be able to install it (generically) manually.
I'm trying it out now, will come back to tell you if I was successful
Maaaaaaaaan, I'm so upset, theorically the computer installed the new driver, but I didn't believe it.
And still, in the hpl.log it says that I have version 2104 instead of 2361, so I don't know what to do! I reinstalled the game and had no success yet
(Also, I've already rebooted the computer)
RE: Amnesia Crashing (Renderer #0 problem) - plutomaniac - 08-22-2011
Did you manually install it correctly? You have to do that through device manager. Go there, select the graphics card>update driver software and select the extracted .zip file from Intel as the installation directory.
What does dxdiag reports? (run > dxdiag)
RE: Amnesia Crashing (Renderer #0 problem) - Colleoni - 08-22-2011
Strange, it says there that I have version 8.713.3.3000
I'm getting pissed off, bro... Yes, I did it correctly,and when I try it again it says that the best driver is already installed...
Driver File Version: 8.15.0010.2104 (English)
Driver Version: 8.713.3.3000
What does this mean?
It means 2361 wasn't installed correctly, yes, but why are there 2 driver things there?
I don't understand these things...
Anyway, I redid all the steps, selected the unzipped folder again and it still said I have the right drivers... Can I uninstall the driver/device for Intel HD Graphics and my computer will still function?
Because I read somewhere that I could uninstall and install the driver again, and maybe that would work out
But I'm scared it will ruin the notebook...
RE: Amnesia Crashing (Renderer #0 problem) - Colleoni - 08-22-2011
If you need any detailed information, here's a bigger information of DxDiag:
-----
Card name: Intel® HD Graphics
Manufacturer: ATI Technologies Inc.
Chip type: Intel® HD Graphics (Pentium)
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_03561025&REV_12
Display Memory: 1755 MB
Dedicated Memory: 128 MB
Shared Memory: 1627 MB
Current Mode: 1366 x 768 (32 bit) (59Hz)
Monitor Name: Monitor Genérico PnP
Monitor Model: unknown
Monitor Id: LGD028D
Native Mode: 1366 x 768(p) (59.966Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2104 (English)
Driver Version: 8.713.3.3000
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/31/2010 04:46:58, 6534144 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4306-11CF-AD7B-5C23B2C2C535}
Vendor ID: 0x8086
Device ID: 0x0046
SubSys ID: 0x03561025
Revision ID: 0x0012
RE: Amnesia Crashing (Renderer #0 problem) - plutomaniac - 08-23-2011
I think I found something at HP which might work for Windows 7 32bit/64bit OS. The driver version is 8.15.10.2372. Try to install that and see if the game works after a restart:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-96996-1&cc=us&dlc=en&lc=en
Previous Answer(if the above does not work again):
Spoiler below!
EDIT 23/8/2011: I just wrote a guide that might help you out:
http://www.frictionalgames.com/forum/thread-9942.html