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    Thread: Game is crashing! Help!
Post: RE: Game is crashing! Help!

Thomas Wrote:turunen45: Did you install the patch on the Gamers Gate version? Cause that will not work, patch can only be applied to boxed english and german version. Also, it is really wierd if it c...
turunen45 Technical Support - Penumbra Series 24 23,090 02-15-2008, 11:28 PM
    Thread: Game is crashing! Help!
Post: RE: Game is crashing! Help!

Thomas Wrote:When applying the patch, can you make sure that the old exe file is overwritten? Could you please tell us the size (in bytes, not kb or mb) of the exe that it crashes on? 8155136 bytes. ...
turunen45 Technical Support - Penumbra Series 24 23,090 02-15-2008, 02:26 PM
    Thread: Game is crashing! Help!
Post: RE: Game is crashing! Help!

Thomas Wrote:turunen45: In the gamers gate version this should already be fixed. So it should not happen. Also using the patch on the Gamers Gate version will not work. Exactly what happens? it just ...
turunen45 Technical Support - Penumbra Series 24 23,090 02-15-2008, 12:49 AM
    Thread: Game is crashing! Help!
Post: RE: Game is crashing! Help!

Thomas Wrote:SpannerMagnet and TepeS92: From where did you buy the game? didnt work for me either. gamers gate.
turunen45 Technical Support - Penumbra Series 24 23,090 02-14-2008, 10:21 PM
    Thread: Game is crashing! Help!
Post: RE: Game is crashing! Help!

TepeS92 Wrote:The game crashes on the time when I enter one of the doors. It keeps doing that even I reinstalled the whole game. Is there a trouble on the save game files? When it crashes, there's n...
turunen45 Technical Support - Penumbra Series 24 23,090 02-14-2008, 07:41 PM
    Thread: Water does not work. (spoiler)
Post: RE: Water does not work. (spoiler)

Thomas Wrote:turunen45: Well suggest you _buy_ the full game then ;) Games bought from GG are personal anyway.... i will do that. i will contact if there is still the same problem. and is there a nocl...
turunen45 Technical Support - Penumbra Series 6 7,124 02-13-2008, 11:45 AM
    Thread: Water does not work. (spoiler)
Post: RE: Water does not work. (spoiler)

Thomas Wrote:turunen45: Seems to me like you are using the demo exe for the game. But I could be wrong, where did you get the game? i loaned it from a friend. he bought it from gamersgate (at least he...
turunen45 Technical Support - Penumbra Series 6 7,124 02-13-2008, 11:33 AM
    Thread: Water does not work. (spoiler)
Post: RE: Water does not work. (spoiler)

In the log there reads cannot find entity water01. is that the problem
turunen45 Technical Support - Penumbra Series 6 7,124 02-13-2008, 11:19 AM
    Thread: Water does not work. (spoiler)
Post: Water does not work. (spoiler)

I got a problem. in the pool part, after the nightmare when you need to move the boxes. i turn the valve, water rises but the boxes do not rise. and if i jump to the water i will just fall to the bott...
turunen45 Technical Support - Penumbra Series 6 7,124 02-13-2008, 03:02 AM