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Post Author Forum Replies Views Posted [asc]
    Thread: Mouse not working
Post: RE: Mouse not working

What mouse do you have? Could you try running the game in windowed mode and see if that helps?
nebej Technical Support - Amnesia: The Dark Descent 37 4,946 08-21-2020, 10:08 AM
    Thread: Launching the Justine DLC outside of the default launcher
Post: RE: Launching the Justine DLC outside of the defau...

You can launch it by adding "ptest" as an command line argument So like: Amnesia.bin.x86_64 ptest
nebej Linux - ATDD 2 1,285 03-19-2020, 11:33 AM
    Thread: macOS 10.15 Catalina
Post: RE: macOS 10.15 Catalina

Thanks for trying this out! Since you can play it from the Unix exceutable it must be that we have the wrong settings in steam somewhere. We will try to get it fixed
nebej Mac - SOMA 5 1,600 02-03-2020, 03:43 PM
    Thread: macOS 10.15 Catalina
Post: RE: macOS 10.15 Catalina

Could you try browsing to the SOMA folder in steam and running: xattr -d com.apple.quarantine SOMA.app It would clear up the security quarentine that gets added if the file is downloaded from an unt...
nebej Mac - SOMA 5 1,600 01-28-2020, 10:07 AM
    Thread: macOS 10.15 Catalina
Post: RE: macOS 10.15 Catalina

Hi! There is no 32-bit version of SOMA. Its only compiled as 64 bit so that should not be the issue. I wonder if its a secturity privilige issue. Do you have any experience using the command termina...
nebej Mac - SOMA 5 1,600 01-27-2020, 01:03 PM
    Thread: Game crashes on startup (Steam version only)
Post: RE: Game crashes on startup (Steam version only)

It could be that there is some save data in the steam servers that still cause issues. It sounds like you have already tried deleting the cloud data but you could try this guide and see if it works. (...
nebej Linux - AMFP 2 3,361 03-11-2019, 10:52 AM
    Thread: SOMA crashes on the opening cinematic.
Post: RE: SOMA crashes on the opening cinematic.

How are you starting the game? The log file doesnt look like it should
nebej Technical Support - SOMA 7 2,608 01-11-2019, 09:26 AM
    Thread: Low framerate issues [I followed the trouble shooting guide yes]
Post: RE: Low framerate issues [I followed the trouble s...

That machine should have no problem running the game. So there must be something in the background that blocks it. Have you tried running the game in windowed mode?
nebej Technical Support - Amnesia: The Dark Descent 5 2,753 12-10-2018, 12:37 PM
    Thread: Amnesia Dark Descent not start from the Hard Mode patch
Post: RE: Amnesia Dark Descent not start from the Hard M...

Are you saying that it launches correctly if you add the steam_appid.txt file to the game directory?
nebej Linux - ATDD 9 6,960 11-22-2018, 03:46 PM
    Thread: Game keeps crashing/won't load
Post: RE: Game keeps crashing/won't load

It looks like you are using an Intel GPU and that can lead to some issues. What hardware are you playing on? You could try to follow this guide to update your drivers and see if it helps. https://www...
nebej Technical Support - Amnesia: The Dark Descent 2 1,889 06-26-2018, 09:00 AM
    Thread: Game Crash at the same point every time
Post: RE: Game Crash at the same point every time

Hi, Could post the log file from the game after it has crashed? It would help us track down the issue. Is it called hpl.log and is located in "~/Library/Application Support/Frictional Games/SOMA"
nebej Mac - SOMA 1 2,342 04-23-2018, 11:55 AM
    Thread: Mouse movement creating stuttering
Post: RE: Mouse movement creating stuttering

Then im unsure what could be the cause. You could try downloading the latest SDL2.dll and see if it helps, but it might make the game unstable.
nebej Technical Support - SOMA 4 2,554 03-28-2018, 02:56 PM
    Thread: Mouse movement creating stuttering
Post: RE: Mouse movement creating stuttering

If it only affects KB/M then it could be an issue with your mouse drivers or the mouse refresh rate. So try installing the latest drivers. Some mice have a setting for changing the refresh rate of the...
nebej Technical Support - SOMA 4 2,554 03-26-2018, 11:50 AM
    Thread: SOMA not working on 10.13.4 beta and eGPU
Post: RE: SOMA not working on 10.13.4 beta and eGPU

It looks like the graphics card is detected by the game. Its hard to tell what the issue is without having the hardware. But it sounds like a driver issue. You could try and play the game in Windowed...
nebej Mac - SOMA 9 4,599 03-06-2018, 02:59 PM
    Thread: R6025: Pure virtual function call error
Post: RE: R6025: Pure virtual function call error

Here is a save file for the start of the next level. Just a few seconds after it crashes. Place it in Documents\my games\Soma\Main\Default Load the save file. It should be called - Outside Theta - ht...
nebej Technical Support - SOMA 7 4,337 06-27-2017, 05:21 PM
    Thread: R6025: Pure virtual function call error
Post: RE: R6025: Pure virtual function call error

I tried the save on both the GOG and Steam patch and it seems to crash on both. The crash happens outside of the game exe so its hard to say what is causing it. My best suggestion would be to load a ...
nebej Technical Support - SOMA 7 4,337 06-26-2017, 05:06 PM
    Thread: Save Files: Crashes at Omicron
Post: RE: Save Files: Crashes at Omicron

Thanks a lot! Hopefully i can reproduce the crash now
nebej Technical Support - SOMA 2 2,694 05-05-2017, 03:16 PM
    Thread: [Steam][New Update] Regarding the previous Amnesia Steam Update
Post: RE: [Steam] Regarding the current Amnesia Steam Up...

A fixed exe has now been uploaded
nebej Technical Support - Amnesia: The Dark Descent 1 3,186 01-17-2017, 08:52 AM
    Thread: Achievement Beta - Bug Thread
Post: RE: Achievement Beta - Bug Thread

A fixed exe has now been uploaded and set live
nebej Technical Support - Amnesia: The Dark Descent 43 67,286 01-17-2017, 08:51 AM
    Thread: Achievement Beta - Bug Thread
Post: RE: Achievement Beta - Bug Thread

Quitter should be fixed now. It didnt trigger on some occastions and should always trigger before the credits now. BuildID 1530599
nebej Technical Support - Amnesia: The Dark Descent 43 67,286 12-20-2016, 11:56 AM