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    Thread: Issues with AMFP on PS4
Post: RE: Issues with AMFP on PS4

Will look into this and report back as soon as we know.
Thomas Technical Support - Amnesia: A Machine for Pigs 2 5,659 11-23-2016, 07:02 AM
    Thread: Official Poll Regarding start of SOMA
Post: Official Poll Regarding start of SOMA

We have seen a wide range of views on the start of SOMA and because of this would like to hear your thoughts on. So basically, pick the answer above that fits best. Would also appreciate and leave s...
Thomas General Discussion 28 11,696 10-30-2015, 02:02 PM
    Thread: Soma-can't leave upsilon shuttle station
Post: RE: Soma-can't leave upsilon shuttle station

THis is a problem with the latest patch, we tried reverting this update but seems like it didn't work. New patch will arrive tomorrow. Real sorry about this.
Thomas General Discussion 8 6,012 10-28-2015, 04:25 PM
    Thread: Problems with Xbox 360 Wireless controller
Post: RE: Problems with Xbox 360 Wireless controller

I got this issue too! What you can try is: - remove [steamid]_user_keys in My Documents/My Games/SOMA/Main - open the dir of the game and launch Soma_NoSteam.exe That worked for me at least. See if ...
Thomas General Discussion 5 3,649 10-16-2015, 12:34 PM
    Thread: Saved file list not shown properly in russian
Post: RE: Saved file list not shown properly in russian

Managed to reproduce this error, will try to fix for the upcoming patch!
Thomas Technical Support - SOMA 4 2,266 10-14-2015, 02:27 PM
    Thread: Can't move at all
Post: RE: Can't move at all

Yeah please upload the save file.
Thomas Technical Support - SOMA 2 4,163 10-14-2015, 02:09 PM
    Thread: Soma, Kernel error 3 crash
Post: RE: Soma, Kernel error 3 crash

Download latest, uninstall current ones and then install the newest. Might be some sort of driver corruption.
Thomas Technical Support - SOMA 5 2,422 10-14-2015, 02:08 PM
    Thread: Stuttering every disk access
Post: RE: Stuttering every disk access

try verifying cache integrity. Also, turn off Threaded optimization and shader cache in the nvidia control panel and see if that works. Finally, could try uninstalling the graphics driver and then i...
Thomas Technical Support - SOMA 12 6,582 10-08-2015, 02:25 PM
    Thread: No vibration on gamepad Xbox360 in game
Post: RE: No vibration on gamepad Xbox360 in game

We are not sure. We have had this issue ourselves too, but been able to fix it. It is probably something with how the drivers are setup, but we are not sure how. I am afraid you probably just have to...
Thomas Technical Support - SOMA 2 1,920 10-08-2015, 02:23 PM
    Thread: Lift down to the abyss stuck in a loop
Post: RE: Lift down to the abyss stuck in a loop

This must be some really weird bug that you got. Would help a lot if you could attach a save game (my documents/my games/soma/main/steam username/). Other than that only solution is to reload an earl...
Thomas Technical Support - SOMA 5 2,579 10-08-2015, 02:19 PM
    Thread: THETA - door mechanism problem
Post: RE: THETA - door mechanism problem

Seems like this got broken in some strange manner. I would advice using Load Game and reload from an earlier save.
Thomas Technical Support - SOMA 6 3,768 10-08-2015, 02:15 PM
    Thread: PS4 BUG?
Post: RE: PS4 BUG?

Weird, not sure what might be the cause here. I would recommend to simply reload a previous save using Load Game in the main menu.
Thomas Technical Support - SOMA 1 1,697 10-08-2015, 02:05 PM
    Thread: Compact freight lift doesn't work
Post: RE: Compact freight lift doesn't work

Just select Load Game in the menu and you can go back to an earlier save. Also make sure that it is not just the elevator panel in the common room (where the big table & TV are) that is bust. Tha...
Thomas Technical Support - SOMA 4 6,050 10-08-2015, 02:03 PM
    Thread: [PS4] Theta Labs Out of Map Glitch
Post: RE: [PS4] Theta Labs Out of Map Glitch

Make sure that you used Load Game to reload from the last OK position. Should be no need to restart from the beginning.
Thomas Technical Support - SOMA 1 1,391 10-08-2015, 02:00 PM
    Thread: Soma, Kernel error 3 crash
Post: RE: Soma, Kernel error 3 crash

Your drivers are not up to date, so update those and see if that fixes your issue.
Thomas Technical Support - SOMA 5 2,422 10-08-2015, 01:57 PM
    Thread: Missing ACR knob on climber at Omicron(PS4)
Post: RE: Missing ACR knob on climber at Omicron(PS4)

Please provide a screen of this if possible. Only solution would be to reload an earlier save.
Thomas Technical Support - SOMA 2 2,653 10-08-2015, 01:42 PM
    Thread: Crashes during gameplay
Post: RE: Crashes during gameplay

This has been reported to Nvidia and they are looking into it, not much we can do right now.
Thomas Technical Support - SOMA 7 2,760 10-08-2015, 01:32 PM
    Thread: OpenGL Error Code 3
Post: RE: OpenGL Error Code 3

This is probably related to the NVIDIA Windows 10 OpenGL drivers somehow. We have contacted them and they are looking into it.
Thomas Technical Support - SOMA 4 3,574 10-08-2015, 01:32 PM
    Thread: Simultaneous Xbox 360 controller and Mouse support?
Post: RE: Simultaneous Xbox 360 controller and Mouse sup...

Yes this should work fine
Thomas Technical Support - SOMA 5 4,026 10-08-2015, 01:23 PM
    Thread: THETA - door mechanism problem
Post: RE: THETA - door mechanism problem

Hi, Did you pull the lever next to the cylinder? If there was no cylinder at all, are you sure you have the 1.02 patch installed?
Thomas Technical Support - SOMA 6 3,768 10-08-2015, 01:16 PM