Black Screen?

[RobertHField]

When trying to play Amnesia Demo (I want to buy, but first wanted to try it out) all I get is a black screen where the graphics should be. I can see text, journal, menu and everything but the actual game graphics its self. I know from videos the menu isn't usually black.

I have Intel HD Graphics and my computer is very new as in 3 months old. I run Windows 7 Home Premium 64 bit.

I have tried downloading new driver software for the Graphics card but I seem to not be able to find the right one. I always get a "could not validate" error.

I saw other people have had this problem and sometimes it can be resolved. I just need some help on trying to get this to work.

[TFEF]

Alright, so first you want to download this. If you have normal Intel drivers, you should be able to just double click and let the installer do it's thing. If it gives you a strange error, you probably have custom drivers. To uninstall the custom ones and install the Intel ones, do this:

1. Go to Add or Remove Programs and right click -> uninstall the Intel HD Graphics driver.
2. Reboot your system.
3. Install the normal Intel drivers. You can also restart again if you want.

This should do it.

[RobertHField]

Alright, so first you want to download this. If you have normal Intel drivers, you should be able to just double click and let the installer do it's thing. If it gives you a strange error, you probably have custom drivers. To uninstall the custom ones and install the Intel ones, do this:

1. Go to Add or Remove Programs and right click -> uninstall the Intel HD Graphics driver.
2. Reboot your system.
3. Install the normal Intel drivers. You can also restart again if you want.

This should do it.

It tells me I do not meet the necessarily requirements and I have uninstalled my current driver (probably foolishly). I am going to try to update it now. But yeah. I cant seem to get the right one.

---

Yeah I still can't play and that driver wont work.

[TFEF]

Sometimes drivers act strangely like that. What specific model laptop do you have?

[RobertHField]

Sometimes drivers act strangely like that. What specific model laptop do you have?

Dell.
N5110

Version 1.10
-------- THE HPL ENGINE LOG ------------
Engine build ID 20100818114615

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 400x300 bpp:32 fs:0 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 400 x 300 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Intel® HD Graphics Family
Version: 3.0.0 - Build 8.15.10.2342
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.30 - Intel Build 8.15.10.2342
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers / Headphones (IDT High Definition Audio CODEC)(OpenAL default)
1. Generic Software on Communications Headphones (IDT High Definition Audio CODEC)
Trying to open device 'Generic Software on Speakers / Headphones (IDT High Definition Audio CODEC)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
- DEMO VERSION -
--------------------------------------------------------

Game Running
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 4993 ms
Entities: 2189 ms
Compilation: 1 ms
Total: 7653 ms
Meshes created: 22
Bodies created: 5
-------- Loading complete ---------
Setting profile: 'Robert Field' Path: 'C:\Users\Robert\Documents/Amnesia/MainDemo/Robert Field/'
-------- BEGIN LOAD FROM C:\Users\Robert\Documents/Amnesia/MainDemo/Robert Field/AutoSave_RainyHall_2011_8_6_16_51_6_0.sav ---------
LOADING SAVE GAME!
-------- Loading map 'demo_00_rainy_hall.map' ---------
Cache Loading: 11795 ms
Entities: 9812 ms
Compilation: 21 ms
Total: 21931 ms
Meshes created: 139
Bodies created: 44
-------- Loading complete ---------
WARNING: Could not find player start node ''
ERROR: StartPos '' does not exist!
-------- END LOAD ---------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 559 ms
Entities: 186 ms
Compilation: 0 ms
Total: 758 ms
Meshes created: 22
Bodies created: 5
-------- Loading complete ---------
--------------------------------------------------------

Statistics
--------------------------------------------------------
Medium framerate: 17.752060
--------------------------------------------------------

User Exit
--------------------------------------------------------
Saving main config.
Saving user config.
Deleting game modules.
'LuxInputHandler'
'LuxHelpFuncs'
'LuxSaveHandler'
'LuxScriptHandler'
'LuxProgressLogHandler'
'LuxMapHandler'
'LuxMapHelper'
'LuxPlayer'
'LuxInsanityHandler'
'LuxDebugHandler'
'LuxEffectRenderer'
'LuxMusicHandler'
'LuxMusicHandler'
'LuxEffectHandler'
'LuxCompletionCountHandler'
'LuxGlobalDataHandler'
'LuxHintHandler'
'LuxPostEffectHandler'
'LuxPreMenu'
'LuxDebugHandler'
'LuxInventory'
'LuxJournal'
'LuxDemoEnd'
'LuxLoadScreenHandler'
Deleting config files.
--------------------------------------------------------

Exiting Gui Module
--------------------------------------------------------
Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------

Exiting Generate Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Scene Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Resources Module
--------------------------------------------------------
Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------

Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting System Module
--------------------------------------------------------
--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
Physics
Sound
Input
Resources
System
Graphics
Haptic
HPL Exit was successful!

|--Memory Manager Report-------------------------------|
|
| No memory leaks detected. Memory left: 0
|
|------------------------------------------------------|

[TFEF]

I'm not really familiar with Dell, but if they have some sort of place where you can download drivers, you can see if they have the current customized Dell ones. I can't think of a reason why it was giving you an error, though. Maybe try a download of the zipped version of the driver and try that?

[RobertHField]

I don't know. For some reason not a single driver I have tried has worked. This is getting aggravating. There has to be a fix for this that I just cant see.

[TFEF]

I just double checked the specs on your laptop and it says that you have Intel HD Graphics 3000. That's different from the normal Intel HD Graphics and Intel HD Graphics 2000. You might have been downloading the wrong driver, so you might want to double check to see you're downloading the driver for Intel 3000 on Intel.com instead of the other drivers.

[RobertHField]

Yeah that's what it says on the specs and it says something different on my laptop. It's confusing me.

---

Yay I fixed it. There was a driver I needed on the dell website. Thanks!

[Bison74]

Yeah that's what it says on the specs and it says something different on my laptop. It's confusing me.

---

Yay I fixed it. There was a driver I needed on the dell website. Thanks!

Robert - please help. I have the same Dell you have. Can you post the link or tell me where you went to get the updated driver. I'm having the exact same issue as you. Thanks!