Amnesia: Rain - Full Release

[DnALANGE]

Ok..
I am having a problem here!
So far this is REALLY nice! 8½-10 { cause i havent finished it }
Keep it mind that there are a LOT of glitches { small floors\walls - make them 0.001 higher\lower etc. }
Voice acting is... bad.. i'm sorry , probaly your own voice..
For the rest the mapping is 10-10! AWESOME!
the problem i have atm is this ->
I am in that VERY big part with thse 2 doors to Storage a & b...
there is a door that has to open upwards, there is a stairway there you can jump down and open a hatch on both sides...
That is done.. WHEN you fall in the hatch,
first of all you get SO much damage! that is really bad!!
second thing is when you go up the ladder you are in a small shed?
i think it is the shed outside..
BUT -> the door won't open!!! so you are stuck there!!!
You CAN go back if you toutch that hatch but then you just be in the waterpart with the torches and monsters..
Please explane us here What to do and What the purpose is of that part....???
Btw... i can not open the sliding door with that padlock.. { is the padlock static? } what to do with this???
Please put your reply in a spoiler!
Thank you.
I will { if i finish } give full comment!

---

I'm stuck. I have the shard in the furnace and don't know what to do to get it out. Can somebody help, please?

Spoiler below!

Use the hammer\chipper