Facebook Twitter YouTube Frictional Games | Forum | Privacy Policy | Dev Blog | Dev Wiki | Support | Gametee


Penumbra: Black plague crash
aclark97 Offline
Junior Member

Posts: 3
Threads: 1
Joined: Sep 2011
Reputation: 0
#1
Solved: 6 Years, 9 Months ago Penumbra: Black plague crash

Hello guys.

Here's the problem:
When i start a new game, it tells me what happened, bla bla, then it says "Loading...", after that the game crashes; i have to restart my pc.

I hope you can help me. ;|



(This post was last modified: 09-06-2011, 12:10 AM by aclark97.)
09-06-2011, 12:09 AM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#2
Solved: 6 Years, 9 Months ago RE: Penumbra: Black plague crash

1) What operating system do you have? Also it is 32-bit or 64-bit?
2) Is it a laptop or a desktop?
3) Attach me here the file HPL.log found under Documents\Amnesia\Main folder
09-06-2011, 12:12 AM
Find
aclark97 Offline
Junior Member

Posts: 3
Threads: 1
Joined: Sep 2011
Reputation: 0
#3
Solved: 6 Years, 9 Months ago RE: Penumbra: Black plague crash

(09-06-2011, 12:12 AM)plutomaniac Wrote: 1) What operating system do you have? Also it is 32-bit or 64-bit?
2) Is it a laptop or a desktop?
3) Attach me here the file HPL.log found under Documents\Amnesia\Main folder
Windows XP, 32-bit
Desktop


Attached Files
.log   hpl.log (Size: 8.69 KB / Downloads: 79)
(This post was last modified: 09-06-2011, 02:49 AM by aclark97.)
09-06-2011, 02:49 AM
Find
jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#4
Solved: 6 Years, 9 Months ago RE: Penumbra: Black plague crash

It looks like your graphics card is not capable of running the game. What type of card is it?
09-06-2011, 06:05 AM
Website Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#5
Solved: 6 Years, 9 Months ago RE: Penumbra: Black plague crash

Those Penumbra logs does not specify the OpenGL version so yes, we need to know what graphics card you have. If you don't know go to Start>Run and type dxdiag
09-06-2011, 03:18 PM
Find
aclark97 Offline
Junior Member

Posts: 3
Threads: 1
Joined: Sep 2011
Reputation: 0
#6
Solved: 6 Years, 9 Months ago RE: Penumbra: Black plague crash

Intel G33/G31 Express Chipset Family, 256 mb.
09-06-2011, 11:19 PM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#7
Solved: 6 Years, 9 Months ago RE: Penumbra: Black plague crash

your graphics card is below system requirements to run the game
09-07-2011, 01:48 AM
Find




Users browsing this thread: 1 Guest(s)