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Driver won't update
akkazurami
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#1
Solved: 8 Years, 4 Months, 2 Weeks ago Driver won't update
I got the Black Box error, and followed the directions to the hpl file and saw that I needed to update my driver. Tried that, and the AMD Display Driver failed to update. Can't figure out why. If you have any suggestions, I would greatly appreciate them.

hpl file is attached.

Thanks.


Attached Files
.log   hpl.log (Size: 1.57 KB / Downloads: 159)
11-01-2014, 09:10 PM
plutomaniac Offline
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#2
Solved: 8 Years, 4 Months, 2 Weeks ago RE: Driver won't update
What graphics card do you have and what operating system. Also 32-bit or 64-bit?
11-02-2014, 04:43 PM
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#3
Solved: 8 Years, 4 Months, 2 Weeks ago RE: Driver won't update
Windows 8 - 64-bit

and AMD Radeon HD 4500 I think.
11-04-2014, 06:44 PM
plutomaniac Offline
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#4
Solved: 8 Years, 4 Months, 2 Weeks ago RE: Driver won't update
You must be using the stock Windows drivers which do not include OpenGL support.

http://support.amd.com/en-us/download/de...8%20-%2064
11-04-2014, 07:24 PM
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akkazurami
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#5
Solved: 8 Years, 4 Months, 2 Weeks ago RE: Driver won't update
I used the link you sent me, but had the same problem. This is what the log said:

AMD Display Driver
Final Status: Fail
Version of Item: 8.970.100.7000
Size: 90 Mbytes

Everything else installed fine, but it still doesn't work.
11-05-2014, 01:36 AM
plutomaniac Offline
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#6
Solved: 8 Years, 4 Months, 2 Weeks ago RE: Driver won't update
You can try a clean reinstallation of drivers after removing the microsoft ones. Download DDU and the driver I linked above.

Follow THIS guide after step 2 (search google on how to enter Safe Mode in Windows 8, not the same as Windows 7 or earlier).
(This post was last modified: 11-05-2014, 01:20 PM by plutomaniac.)
11-05-2014, 01:19 PM
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