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Exception and Fatal errors messages( Help me out, please!)
ridamgame Offline
Junior Member

Posts: 3
Threads: 1
Joined: Sep 2010
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#1
Solved: 8 Years, 8 Months, 4 Weeks ago Exception and Fatal errors messages( Help me out, please!)

Hello everyone, I recently bought this game and after I tried to play it, I got 2 big error messages. first, I started to get a message like the next one at trying to run the game in the lowest resolution I could find:

Crash Report:
Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module ig4icd32.dll at 001B:03D33DC2.

And after I change to medium or high settings, this is what I get:

Spoiler below!

FATAL ERROR: Renderer# could not be initialized! Make sure your graphic card drivers are up to date. Check log file for more information.

The thing is no matter what settings I use, I always get these two messages. Personally, I think this is linked with the fact that I'm using a laptop with an intel chipset( Yeah, pretty much integrated graphics). If anyone can help me out, I would really appreciate it, since I really want to play this so bad. Here's my hpl engine log:



-------- THE HPL ENGINE LOG ------------
Engine build ID 20100819012504

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Altavoces y auriculares dobles (IDT High Definition Audio CODEC)(OpenAL default)
1. Generic Software on Auriculares dobles independientes (IDT High Definition Audio CODEC)
2. Generic Software on SPDIF (Salida digital por la base de carga de los altavoces) (IDT High Definition Audio CODEC)
Trying to open device 'Generic Software on Altavoces y auriculares dobles (IDT High Definition Audio CODEC)'... Success!
Number of mono sources: 32
Streaming setup: 2 Buffers x 524288 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Exiting Gui Module
--------------------------------------------------------
Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------

Exiting Generate Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Scene Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Resources Module
--------------------------------------------------------
Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------

Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting System Module
--------------------------------------------------------
--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
Physics
Sound
Input
Resources
System
Graphics
Haptic
HPL Exit was successful!
(This post was last modified: 09-12-2010, 12:49 AM by Yuhaney.)
09-12-2010, 12:48 AM
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jens Offline
Frictional Games

Posts: 4,093
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#2
Solved: 8 Years, 8 Months, 4 Weeks ago RE: Exception and Fatal errors messages( Help me out, please!)

Please take the hpl.log from My Documents/Amnesia/ instead and post it.

But if you have only an integrated graphics chip then it will probably not work, maybe if you get the very latest drivers possible.
09-12-2010, 12:21 PM
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