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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Amnesia New Issues: (/thread-16124.html)
Amnesia New Issues: - yoshis2ndcousin - 06-14-2012
I would like to ask for help;
I bought amnesia a couple weeks ago and it worked perfectly, SO IT HAS WORKED BEFORE, from playing custom stories to the main storyline. However, when I went to play today, i got the following message:
EXCEPTION_ACCESS_VIOLATION
I have tried the following:
-Running as Administrator
-Rebooting Labtop
Here's what i wish to know:
1. If there is a way to re-install; i bought the game via steam
2. Other information that may help me
IF any other information is needed, tell me what and how to get it.
Thank you in advance.
~yoshis2ndcousin
RE: Amnesia New Issues: - darkely - 06-14-2012
Attach your hpl.log file (How to: Attach your hpl.log file (/My Documents/Amnesia/Main) to your post. You also might want to attach your DxDiag file and your errorlog file (launch game -> crash game -> save the errorlog)).
RE: Amnesia New Issues: - yoshis2ndcousin - 06-14-2012
Here's HPL log:
Number of Processors: 2
Processor Type: Intel Pentium
Windows OS: Windows 2000
Version 6.0001
Build Number 7601
Service Pack 1
Exception Reason
Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 0023:005A3D12
Also, I launched Penumbra Overture and it works fine. Don't know if that helps, but i thought i would stick it on there.
RE: Amnesia New Issues: - plutomaniac - 06-14-2012
do a file verification check via steam
RE: Amnesia New Issues: - yoshis2ndcousin - 06-14-2012
(06-14-2012, 02:36 PM)plutomaniac Wrote: do a file verification check via steamThank you sir, it works again
RE: Amnesia New Issues: - Greatwhite212 - 10-31-2012
i can't find my HPL.log file and i need to and it seems to not be on my computer if any one can help me
please do help me i got amnesia the dark descent via Steam
Thanks