Amnesia New Issues:

[yoshis2ndcousin]

I would like to ask for help;
I bought amnesia a couple weeks ago and it worked perfectly, SO IT HAS WORKED BEFORE, from playing custom stories to the main storyline. However, when I went to play today, i got the following message:
EXCEPTION_ACCESS_VIOLATION

I have tried the following:
-Running as Administrator
-Rebooting Labtop

Here's what i wish to know:

1. If there is a way to re-install; i bought the game via steam
2. Other information that may help me

IF any other information is needed, tell me what and how to get it.

Thank you in advance.

~yoshis2ndcousin

[darkely]

Attach your hpl.log file (How to: Attach your hpl.log file (/My Documents/Amnesia/Main) to your post. You also might want to attach your DxDiag file and your errorlog file (launch game -> crash game -> save the errorlog)).

[yoshis2ndcousin]

Here's HPL log:

---

Number of Processors: 2
Processor Type: Intel Pentium
Windows OS: Windows 2000
Version 6.0001
Build Number 7601
Service Pack 1

---

Exception Reason

Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 0023:005A3D12

---

Also, I launched Penumbra Overture and it works fine. Don't know if that helps, but i thought i would stick it on there.

[plutomaniac]

do a file verification check via steam

[yoshis2ndcousin]

do a file verification check via steam

Thank you sir, it works again

[Greatwhite212]

i can't find my HPL.log file and i need to and it seems to not be on my computer if any one can help me
please do help me i got amnesia the dark descent via Steam

Thanks