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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Amnesia Crash (/thread-27548.html)
Amnesia Crash - ThePhrygian - 12-07-2014
Amnesia just updated yesterday, and every time I open it, it crashes before it gets to the main menu.
A "Blackbox" appears and says this:
Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module
Amnesia.exe at 0023:001A8525
I tried to verify game cache files and tried to reinstall, but the problem still persists.
HPL Log:[attachment=4929]
RE: Amnesia Crash - Blake0812 - 12-07-2014
I'm getting the same thing too, but not any error messages. Instead while it's loading it just stops responding and closes.
RE: Amnesia Crash - Guest - 12-08-2014
this have any solution?
RE: Amnesia Crash - jens - 12-08-2014
Try and remove/rename the amnesia folder in Documents/, incase you have some faulty settings file or similar. If you had the game and in the past installed mods or total conversions, might be that even if you reinstall the game there are mod/tc files left. So after a removal of the game, check so that the game folder has been completely removed before installing again.
RE: Amnesia Crash - Guest - 12-08-2014
that still doesnt work and it makes my whole desktop very bright for some odd reason
RE: Amnesia Crash - Mudbill - 12-08-2014
Ah yes, when you mention that, it IS slightly off topic, but often when Amnesia crashes (on Windows only), the gamma setting overwrites the color correction of Windows. As in, the gamma the game was running in before the crash is still applied after the crash, and restarting the game and closing it normally doesn't reset it, at least in my experience. Just wanted to point that out in case it isn't known.
RE: Amnesia Crash - plutomaniac - 12-09-2014
Did the game use to work properly before the update? Are you sure you didn't change anything at your computer (installed programs, altered settings etc) since the last time it worked?
RE: Amnesia Crash - ThePhrygian - 12-10-2014
(12-09-2014, 04:57 PM)plutomaniac Wrote: Did the game use to work properly before the update? Are you sure you didn't change anything at your computer (installed programs, altered settings etc) since the last time it worked?Before the update the game ran fine. I might have updated my graphics card before the update but I don't think it's causing the game to crash.
(12-08-2014, 08:05 AM)jens Wrote: Try and remove/rename the amnesia folder in Documents/, incase you have some faulty settings file or similar. If you had the game and in the past installed mods or total conversions, might be that even if you reinstall the game there are mod/tc files left. So after a removal of the game, check so that the game folder has been completely removed before installing again.
Nope. Game still crashes.
RE: Amnesia Crash - jens - 12-10-2014
Can you try this https://www.frictionalgames.com/forum/thread-27559-post-311430.html#pid311430
RE: Amnesia Crash - ThePhrygian - 12-11-2014
(12-10-2014, 08:23 AM)jens Wrote: Can you try this https://www.frictionalgames.com/forum/thread-27559-post-311430.html#pid311430
Still didn't work. But after moving the msvcp71.dll and msvcr.71.dll the Blackbox didn't show up, instead said "Amnesia.exe has stopped working". Does that mean anything?