Black Screen? - Printable Version +- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum) +-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html) +--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html) +--- Thread: Black Screen? (/thread-9628.html) Pages:
1
2
|
Black Screen? - RobertHField - 08-06-2011 When trying to play Amnesia Demo (I want to buy, but first wanted to try it out) all I get is a black screen where the graphics should be. I can see text, journal, menu and everything but the actual game graphics its self. I know from videos the menu isn't usually black. I have Intel HD Graphics and my computer is very new as in 3 months old. I run Windows 7 Home Premium 64 bit. I have tried downloading new driver software for the Graphics card but I seem to not be able to find the right one. I always get a "could not validate" error. I saw other people have had this problem and sometimes it can be resolved. I just need some help on trying to get this to work. RE: Black Screen? - TFEF - 08-07-2011 Alright, so first you want to download this. If you have normal Intel drivers, you should be able to just double click and let the installer do it's thing. If it gives you a strange error, you probably have custom drivers. To uninstall the custom ones and install the Intel ones, do this: 1. Go to Add or Remove Programs and right click -> uninstall the Intel HD Graphics driver. 2. Reboot your system. 3. Install the normal Intel drivers. You can also restart again if you want. This should do it. RE: Black Screen? - RobertHField - 08-07-2011 (08-07-2011, 12:29 AM)TFEF Wrote: Alright, so first you want to download this. If you have normal Intel drivers, you should be able to just double click and let the installer do it's thing. If it gives you a strange error, you probably have custom drivers. To uninstall the custom ones and install the Intel ones, do this: It tells me I do not meet the necessarily requirements and I have uninstalled my current driver (probably foolishly). I am going to try to update it now. But yeah. I cant seem to get the right one. Yeah I still can't play and that driver wont work. RE: Black Screen? - TFEF - 08-07-2011 Sometimes drivers act strangely like that. What specific model laptop do you have? RE: Black Screen? - RobertHField - 08-07-2011 (08-07-2011, 01:17 AM)TFEF Wrote: Sometimes drivers act strangely like that. What specific model laptop do you have? Dell. N5110 Version 1.10 -------- THE HPL ENGINE LOG ------------ Engine build ID 20100818114615 Creating Engine Modules -------------------------------------------------------- Creating graphics module Creating system module Creating resource module Creating input module Creating sound module Creating physics module Creating ai module Creating gui module Creating generate module Creating haptic module Creating scene module -------------------------------------------------------- Initializing Resources Module -------------------------------------------------------- Creating loader handlers Creating resource managers Adding loaders to handlers -------------------------------------------------------- Initializing Graphics Module -------------------------------------------------------- Init lowlevel graphics: 400x300 bpp:32 fs:0 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1) Setting video mode: 400 x 300 - 32 bpp Init Glew...OK Setting up OpenGL Vendor: Intel Renderer: Intel® HD Graphics Family Version: 3.0.0 - Build 8.15.10.2342 Max texture image units: 16 Max texture coord units: 8 Max user clip planes: 6 Two sided stencil: 1 Vertex Buffer Object: 1 Anisotropic filtering: 1 Max Anisotropic degree: 16 Multisampling: 1 Texture compression: 1 Texture compression S3TC: 1 Auto generate MipMaps: 1 Render to texture: 1 Max draw buffers: 8 Max color render targets: 8 Packed depth-stencil: 1 Texture float: 1 GLSL Version: 1.30 - Intel Build 8.15.10.2342 ShaderModel 2: 1 ShaderModel 3: 1 ShaderModel 4: 0 OGL ATIFragmentShader: 0 ATTENTION: System does not support const arrays in glsl! Setting up G-Bugger: type: 0 texturenum: 3 Adding engine materials Initializing DevIL Vendor String: Abysmal Software Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006 Version Number: 168 Adding engine post effects -------------------------------------------------------- Initializing Sound Module -------------------------------------------------------- Initializing OpenAL Available OpenAL devices: 0. Generic Software on Speakers / Headphones (IDT High Definition Audio CODEC)(OpenAL default) 1. Generic Software on Communications Headphones (IDT High Definition Audio CODEC) Trying to open device 'Generic Software on Speakers / Headphones (IDT High Definition Audio CODEC)'... Success! Number of mono sources: 32 Streaming setup: 4 Buffers x 262144 bytes each -------------------------------------------------------- Initializing Game Module -------------------------------------------------------- Adding engine updates Initializing script functions -------------------------------------------------------- User Initialization -------------------------------------------------------- - DEMO VERSION - -------------------------------------------------------- Game Running -------------------------------------------------------- -------- Loading map 'menu_bg.map' --------- Cache Loading: 4993 ms Entities: 2189 ms Compilation: 1 ms Total: 7653 ms Meshes created: 22 Bodies created: 5 -------- Loading complete --------- Setting profile: 'Robert Field' Path: 'C:\Users\Robert\Documents/Amnesia/MainDemo/Robert Field/' -------- BEGIN LOAD FROM C:\Users\Robert\Documents/Amnesia/MainDemo/Robert Field/AutoSave_RainyHall_2011_8_6_16_51_6_0.sav --------- LOADING SAVE GAME! -------- Loading map 'demo_00_rainy_hall.map' --------- Cache Loading: 11795 ms Entities: 9812 ms Compilation: 21 ms Total: 21931 ms Meshes created: 139 Bodies created: 44 -------- Loading complete --------- WARNING: Could not find player start node '' ERROR: StartPos '' does not exist! -------- END LOAD --------- -------- Loading map 'menu_bg.map' --------- Cache Loading: 559 ms Entities: 186 ms Compilation: 0 ms Total: 758 ms Meshes created: 22 Bodies created: 5 -------- Loading complete --------- -------------------------------------------------------- Statistics -------------------------------------------------------- Medium framerate: 17.752060 -------------------------------------------------------- User Exit -------------------------------------------------------- Saving main config. Saving user config. Deleting game modules. 'LuxInputHandler' 'LuxHelpFuncs' 'LuxSaveHandler' 'LuxScriptHandler' 'LuxProgressLogHandler' 'LuxMapHandler' 'LuxMapHelper' 'LuxPlayer' 'LuxInsanityHandler' 'LuxDebugHandler' 'LuxEffectRenderer' 'LuxMusicHandler' 'LuxMusicHandler' 'LuxEffectHandler' 'LuxCompletionCountHandler' 'LuxGlobalDataHandler' 'LuxHintHandler' 'LuxPostEffectHandler' 'LuxPreMenu' 'LuxDebugHandler' 'LuxInventory' 'LuxJournal' 'LuxDemoEnd' 'LuxLoadScreenHandler' Deleting config files. -------------------------------------------------------- Exiting Gui Module -------------------------------------------------------- Deleting all sets Deleting all skins Deleting all gfx elements Deleting all materials -------------------------------------------------------- Exiting Generate Module -------------------------------------------------------- -------------------------------------------------------- Exiting Scene Module -------------------------------------------------------- -------------------------------------------------------- Exiting Input Module -------------------------------------------------------- -------------------------------------------------------- Exiting Sound Module -------------------------------------------------------- -------------------------------------------------------- Exiting Graphics Module -------------------------------------------------------- -------------------------------------------------------- Exiting Resources Module -------------------------------------------------------- Done with fonts Done with scripts Done with particles Done with sounds Done with meshes Done with materials Done with Gpu programs Done with images Destroyed all textures Done with sound entities Done with animations Done with ent files All resources deleted -------------------------------------------------------- Exiting Physics Module -------------------------------------------------------- -------------------------------------------------------- Exiting System Module -------------------------------------------------------- -------------------------------------------------------- Deleting game setup provided by user - Deleting lowlevel stuff. Physics Sound Input Resources System Graphics Haptic HPL Exit was successful! |--Memory Manager Report-------------------------------| | | No memory leaks detected. Memory left: 0 | |------------------------------------------------------| RE: Black Screen? - TFEF - 08-07-2011 I'm not really familiar with Dell, but if they have some sort of place where you can download drivers, you can see if they have the current customized Dell ones. I can't think of a reason why it was giving you an error, though. Maybe try a download of the zipped version of the driver and try that? RE: Black Screen? - RobertHField - 08-07-2011 I don't know. For some reason not a single driver I have tried has worked. This is getting aggravating. There has to be a fix for this that I just cant see. RE: Black Screen? - TFEF - 08-07-2011 I just double checked the specs on your laptop and it says that you have Intel HD Graphics 3000. That's different from the normal Intel HD Graphics and Intel HD Graphics 2000. You might have been downloading the wrong driver, so you might want to double check to see you're downloading the driver for Intel 3000 on Intel.com instead of the other drivers. RE: Black Screen? - RobertHField - 08-07-2011 Yeah that's what it says on the specs and it says something different on my laptop. It's confusing me. Yay I fixed it. There was a driver I needed on the dell website. Thanks! RE: Black Screen? - Bison74 - 08-09-2011 (08-07-2011, 02:55 AM)RobertHField Wrote: Yeah that's what it says on the specs and it says something different on my laptop. It's confusing me. Robert - please help. I have the same Dell you have. Can you post the link or tell me where you went to get the updated driver. I'm having the exact same issue as you. Thanks! |