Exception access violation- mydocuments/overture problem

[burbble]

One more thing to check is that the "OpenAL32.dll" and "wrap_oal.dll" exist in the C:\WINDOWS\system32 directory, and that they are the correct versions. Maybe the installer isn't overwriting them? Unlikely, but it's worth a check

(Looks like OpenAL32.dll version should be 6.14.357.19-ish, wrap_oal.dll should be 2.1.4.0)

[drelor]

OMG IT WORKED! Deleting the /mydocuments/penumbra overture folder did the trick. I didn't even have to reconfigure. Luis thanks for all your help. And Verret thanks for the tip.

[Luis]

Hehe, I guess you kept the 'wrap_oal.dll' inside the redist folder. Then removing the settings would force the game to run in software audio mode, which works OK with that version of the dll. Only thing is that you won't have surround sound in that mode.
Anyway, the upcoming patch will solve this stuff without having to do such workarounds.
Glad you can play at last

[drelor]

OK update. My problem now is that I have to delete the mydocuments/overture folder everytime i play to get it to run. It's a pain because i'm forced to delete my auto saves everytime. I tried pulling them out and deleteing the folder. Then i ran the game and it worked. I alt-tab back to windows and put the save files in the newly created folder, but it dosn't register them in game. If I put the save files in before i load the game, then it fails with the access violation again. Sound works w/o a problem still. Everytime I play it's like the first time i load it. Did you have this problem verret?

[Luis]

Are you turning sound hardware on? if thats the case, you shouldn't. Anyway, you should only delete the 'settings.cfg' file in order to get the default settings, no need to wipe your saved games

[SnapeTech]

Can you please help me? I have the same problem. After I try to start a new game it begins to load and then it crashes and the message that appears is: Penumbra.exe caused an EXCEPTION ACCESS VIOLATION in module Penumbra.exe at 001B:00000000
(I have an Acer 3004 laptop).

I tried everything recommended on this thread with no luck. The hpl log file is as follows:


-------- THE HPL ENGINE LOG ------------

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating resource managers
Misc Creation
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init low level graphics
Setting video mode: 800 x 600 - 32 bpp
Init Glee...OK
Setting up OpenGL
Max texture image units: 3
Max texture coord units: 4
Two sided stencil: 0
Vertex Buffer Object: 0
Anisotropic filtering: 0
Multisampling: 1
Vertex Program: 1
Fragment Program: 0
NV Register Combiners: 0
NV Register Combiners Stages: 11
ATI Fragment Shader: 0
Creating graphic systems
Creating Renderer2D
Renderer2D created
Creating Renderer3D
Load Renderer3D gpu programs:
Extrude
Diffuse
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
ERROR: Couldn't load 'Diffuse_Color_vp.cg'
Fog
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Fog_Solid_vp.cg'
ERROR: Couldn't load 'Fog_Solid_vp.cg'
Creating fog textures: Solid Additive Alpha
init sky box
Renderer3D created
Creating screen buffers size 800.000000 : 600.000000
ERROR: Couldn't create screenbuffer!
Creating programs
CG ERROR : The program could not load.
ERROR: Couldn't create program 'PostEffect_Blur_vp.cg'
ERROR: Couldn't load 'PostEffect_Blur_vp.cg'!
Could not find a working profile for cg file ''!
CG ERROR : The profile is not supported.
ERROR: Couldn't create program 'PostEffect_Blur_Rect_fp.cg'
Could not find a working profile for cg file ''!
CG ERROR : The profile is not supported.
ERROR: Couldn't create program 'PostEffect_Blur_2D_fp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'PostEffect_Bloom_vp.cg'
ERROR: Couldn't load 'PostEffect_Bloom_vp.cg'!
Could not find a working profile for cg file ''!
CG ERROR : The profile is not supported.
ERROR: Couldn't create program 'PostEffect_Bloom_fp.cg'
ERROR: Couldn't load 'PostEffect_Bloom_fp.cg'!
CG ERROR : The program could not load.
ERROR: Couldn't create program 'PostEffect_Motion_vp.cg'
ERROR: Couldn't load 'PostEffect_Motion_vp.cg'!
Could not find a working profile for cg file ''!
CG ERROR : The profile is not supported.
ERROR: Couldn't create program 'PostEffect_Motion_fp.cg'
ERROR: Couldn't load 'PostEffect_Motion_fp.cg'!
Could not find a working profile for cg file ''!
CG ERROR : The profile is not supported.
ERROR: Couldn't create program 'PostEffect_DoF_fp.cg'
ERROR: Couldn't load 'PostEffect_DoF_fp.cg'!
RendererPostEffects created
Adding engine materials
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL.
Trying to open software device... Failed opening hardware device, using software
Device name: Generic Software
OpenAL Version Supported: 1.1
Number of channels: 32
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
Trying to load vertex program!
Success!
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
--------------------------------------------------------

Game Running
--------------------------------------------------------
Loading collada for 'maps/level00_01_boat_cabin.dae' took: 428 ms
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
WARNING: Bone 'joint1' is not attached to skin!
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
ERROR: Child body 'joint1' for joint 'sjoint2' in mesh 'boat_dynamicparaffin.dae' does not exist!
ERROR: Cannot find sub entity 'parrafinlight_joint1' in mesh 'boat_dynamicparaffin.dae'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
CG ERROR : The program could not load.
ERROR: Couldn't create program 'Diffuse_Color_vp.cg'
Start Num Of: 118
Start Num Of: 1
Loading map 'level00_01_boat_cabin.dae' took: 14648 ms

[jens]

What graphics card do you have?
If unsure go to start->run and type "dxdiag" and then in the program that launch click the save information button, zip the saved txt file and upload it here.

[SnapeTech]

OK, I will do it, but I will post it later today, as I am at work now.
Thanks!!

[SnapeTech]

Here is the zipped file.

[jens]

Ah, unfortunately Penumbra does not run on a SiS graphics card. You will need at least an ATI Radeon 8500 or NVIDIA GeForce3 Ti card to run the game.