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Amnesia "Quit Unexpectedly" Error
ChelseasGrin Offline
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Joined: Feb 2011
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#1
Solved: 8 Years, 8 Months ago Amnesia "Quit Unexpectedly" Error

I just bought Amnesia for my Mac from your website, and it keeps quitting.
I was wondering if there was some way to either fix the error or get my money back.


Also, I got the Patch Up thingy. Still not working.
help would be appreciated!!!


Attached Files
.png   Screen shot 2011-02-01 at 3.31.47 PM.png (Size: 476.88 KB / Downloads: 287)
02-01-2011, 10:29 PM
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Urkle Offline
FG - Associate

Posts: 1,172
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#2
Solved: 8 Years, 8 Months ago RE: Amnesia "Quit Unexpectedly" Error

Can you provide more details about your computer? (Version of Mac OS, video card, x86 ppc?) Also can you click the "show details" on that dialog and copy/paste those details.

Also can you attach the hpl.log file (located in your home folder under Library/Application Support/Frictional Games/Amnesia/Main)

Also, Did the demo for Amnesia run correctly?

Developing away on one of
Multiple Macs running 10.6, 10.7, 10.8, and 10.9.
Linux, 8-core AMD, 8GB RAM, Fedora 18, nVidia 450 1GB
02-02-2011, 12:04 AM
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ChelseasGrin Offline
Junior Member

Posts: 5
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Joined: Feb 2011
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#3
Solved: 8 Years, 8 Months ago RE: Amnesia "Quit Unexpectedly" Error

Sadly, I can't provide many details since my dad bought this computer for me, and it was used.
The demo doesn't work either.

I'm just really not sure what to do /:
02-02-2011, 05:17 AM
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jens Offline
Frictional Games

Posts: 4,093
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#4
Solved: 8 Years, 8 Months ago RE: Amnesia "Quit Unexpectedly" Error

Apple menu -> about this mac -> and you can see what version of Mac OS X you have and also what Processor you have. Then you click More info... Graphics/Display and you can see what graphics card you have (Chipset Model: ).
02-02-2011, 06:34 AM
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ChelseasGrin Offline
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#5
Solved: 8 Years, 8 Months ago RE: Amnesia "Quit Unexpectedly" Error

Model Name: MacBook
Model Identifier: MacBook1,1
Processor Name: Intel Core Duo
Processor Speed: 1.83 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MB11.0061.B03
SMC Version (system): 1.4f12
Serial Number (system): 4H62981KU9B
Hardware UUID: 00000000-0000-1000-8000-0016CBCEA044
Sudden Motion Sensor:
State: Enabled

Mac OS X Version 10.6.6
Processor 1.83 GHz Intel Core Duo

(Not sure what info you needed, so copy and pasted everything)
02-02-2011, 06:43 AM
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jens Offline
Frictional Games

Posts: 4,093
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#6
Solved: 8 Years, 8 Months ago RE: Amnesia "Quit Unexpectedly" Error

Almost correct, need the info from the Graphics/Display section, this is from the general (or something like that).
02-02-2011, 07:08 AM
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ChelseasGrin Offline
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#7
Solved: 8 Years, 8 Months ago RE: Amnesia "Quit Unexpectedly" Error

Chipset Model: GMA 950
Type: GPU
Bus: Built-In
VRAM (Total): 64 MB of Shared System Memory
Vendor: Intel (0x8086)
Device ID: 0x27a2
Revision ID: 0x0003
Displays:
Color LCD:
Resolution: 1280 x 800
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Display Connector:
Status: No Display Connected


THERE!!!!
Haha anything else?
02-02-2011, 07:12 AM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
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#8
Solved: 8 Years, 8 Months ago RE: Amnesia "Quit Unexpectedly" Error

That is correct info! But unfortunately it is also not good, because the GMA 950 is below requierments to run the game. You can contact support (details in the receipt) for refund options.
02-02-2011, 07:28 AM
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ChelseasGrin Offline
Junior Member

Posts: 5
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Joined: Feb 2011
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#9
Solved: 8 Years, 8 Months ago RE: Amnesia "Quit Unexpectedly" Error

this is going to sound stupid, but is there any way to get it to meet requirements?

(I know NOTHING about computers, mind you.)
02-02-2011, 10:54 PM
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Urkle Offline
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#10
Solved: 8 Years, 8 Months ago RE: Amnesia "Quit Unexpectedly" Error

Unfortunately since the GMA 950 is an integrated graphics chip, and you are using the original macbook, there is no way to get around this.. You have to but a newer macbook that has an nvidia chipset in it (which all current models do. Apple thankfully stopped using the Intel GMA graphics chips)

Developing away on one of
Multiple Macs running 10.6, 10.7, 10.8, and 10.9.
Linux, 8-core AMD, 8GB RAM, Fedora 18, nVidia 450 1GB
02-02-2011, 11:20 PM
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