Samsung Laptop Black Screen/White Dot Problem.

[Savoria]

I am a very serious computer newb. I am lucky to normally have my fiance help me but right now I am in a different state and need the help of someone else.

I couldn't find the answer in the Frequent troubleshooting Page so I need a bit of help. (Remember, I am horibble with computers. >_< )

I have this type of laptop, http://www.bestbuy.com/site/Samsung+-+15...Id=4707182 , and I am having a problem running the game.

It's your typical problem: I start the game just fine, black screen with the start menu options, (load, new game, options, etc.) Then I start the game with a black screen and subtitles with sound. After that opening bit gets done though, I get the black screen with the white dot. (I have the ability to open my journal and it sounds like I'm moving and such. I just can't see anything.)

The laptop is new and so is the game. Any help would be marvelous. Thank you and so sorry for the dumb questions.