Help-cannot move around

[imgoneimdead]

I am attempting to start the game; after the opening cut scene I cannot move forward, left, right, etc. I do have a cursor to open the door nearest me and I can pan in a circular direction but that is all I am able to do. Is this just me or am I experiencing a glitch. Thanks in advance for any help or insight.

Best regards,
Jeff

Are you using the buttons W, A, S, and D instead of the arrow keys?