Stuttering, Small freezes and framerate Issues

[Jazz]

Hey Jazz,

I think you're being a little to hard with the frictional games guys. Jens, nebej and plutomaniac have been communicating well with us, which is allready more than you get from most companys. It also appears to me that they are doing everything to help. Having some problems at the launch of a PC/Mac/Linux compatible game is certainly not a shame. If they would have ignored the problem, or given up early it would be a shame, but they didn't. And to remind: Many people seem to have no stuttering at all.

Don't get me wrong, I don't want to piss you off again. As a customer you have every rights to have as high standards as you want. Just wanted to state, that I personally am fully satisfied with the way they are handling the problem.

Hey Lovebunny,

It's not that I don't see they're trying to help. I told Jens before I really appreciate he's trying to help. It's just his (lacking) way of communication. First he gave (a lot of) us the impression he wasn't going to fix the problem, and told us to go ask for a refund. That's not the way we handle things where I live. Later he tried to downplay his earlier statement. With success, I might add. No hard feelings 'bout it.

But it's very, very frustrating that he keeps asking (a lot of) us to do the same things over and over, while we had already eliminated most causes. Constantly telling us to f*ck around with the AAMFP's settings and cleaning drivers and such really makes me wonder if Jens is behind a firewall, blocking all relevant answers out of this community. And I was quite done with that. We're not stupid. Yes, we did check our mouses, monitors, internet connections, USB ports and power supplies. They are all connected! Yes, we did reset our PC's a thousand times. No, we aren't running MS-DOS 6.2.

It's not that he's not trying or willing to help... It's just his way of communicating. I know he and rest of Frictional are trying to make the best of things and I'm sorry for them things have turned out this way. I know it's frustrating; I'm in IT as well. And that's why I'm just going to shut the f*ck up and wait. And pray. While being an atheist.

I don't mind having to run it on lower settings. However, reaching 60 frames per second on just a few occasions with this graphical quality is - in my humble opinion - reason enough to stop playing. Are those high standards?

Have a nice weekend, you all!

Kind regards,
Jazz