THETA - door mechanism problem

[mozzi5]

hey there

im playing SOMA at PS4
got a huuuge problem with the mechanism to open the gate to THETA
(just landed at THETA)


pulled the cylinder out
turned it
pulled the cylinder in
NOTHING
-cant move the lever
-bulb still off/not red

i dunno.. maybe its kind of a bug or did i something wrong?
i think the problem is at the 'game's' side.. 'coz i can only do something when the game alows me to do something .. as u know..

Hope u guys understand what im talkin about..
PLS HLP!!

thx a lot
cya