You can also make the counterargument that finding bugs in pirated copies helps make the paid copies more stable, as well. It's not a particularly strong argument, but it is an argument.
Also, depending on what the resolution of the issue is, you may be unable to apply the solution to the pirated copy. Users who are unsure if they will be unable to apply a patch may decide not to seek resolution of technical issues.
(09-16-2010, 03:09 PM)Licaon_Kter Wrote: What chilling effect? Is that the chilling effect when you read some user asking for help on running the game although s/he "stole" the game? That's the effect that I don't like either.
The chilling effect that comes when you have the cool forum members who have bought all Frictional's games, and then the social rejects who only liked Penumbra and decided not to go for Amnesia (or vice versa), and the fact that it is immediately identifiable which group someone is in at all times beside every message. Or interlopers who don't have any of the games (either pair or pirated) but still want to participate in the discussions here. Now they get routinely accused of piracy. Awesome.
(09-16-2010, 04:26 PM)Scraper Wrote: Idea is good, but making it happen would be painful to do.
Here's the best reason not to. Moderator doesn't want to do it.
(Could you add a poll option for ``Pirates don't deserve technical support, but it would involve too much time and effort to keep pirates from obtaining it and thus the overhead in keeping them out. The overhead from keeping them out outweighs the time spent fixing their problems which would improve the experience for paid users and the community offense they might generate if they began taking an aggressive stance against piracy''?)