Game runs, but no video shows up.

[DrPots]

ive just brought a brand new alienware laptop, top of the range and everything, and i have this problem as well.
i know i dont need a new graphics card or anything like that. the laptop i had before was 5 years old and could run the game properly. its a bummer because amnesia is one of my fav games and i cant play it. if someone needs my comp stats, tell me how to see them because im not good with computers