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Cannot Login to Shelf - No Such Order (JENS TAKE A LOOK PLEASE)

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Cannot Login to Shelf - No Such Order (JENS TAKE A LOOK PLEASE)
d3signr Offline
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Posts: 8
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Joined: May 2011
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#1
Solved: 8 Years, 9 Months ago Cannot Login to Shelf - No Such Order (JENS TAKE A LOOK PLEASE)

Hey,

I'm getting a tad frustrated with this. I'm trying to log in to shelf to re-download but after I enter my order # (yes it starts with ST) - It says No Such Order!

I have Paypal receipt and Esellerate order confirmed from way back as you can see from the order date.

ORDER NUMBER: STXXXXXXXX
ORDER DATE: 29-DEC-10
Status: Fulfilled

Weird thing is underneath that it says:

Qty: 1 [SKUXXXXXXXXXXX] Amnesia: The Dark Descent at X.XX GBP
[This item has been returned]

What does this item has been returned mean! I have never returned the item.
Confused I am. Maybe this explains why the shelf won't let me use my order number?

Can someone in TS help please?

Thanks


(This post was last modified: 09-12-2011, 08:13 PM by plutomaniac.)
09-12-2011, 06:47 PM
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Cannot Login to Shelf - No Such Order (JENS TAKE A LOOK PLEASE) - by d3signr - 09-12-2011, 06:47 PM



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