Black box error - Please help me

[Lyvlet]

I have checked that, but it wasn't of any help to me unfortunately,
1, 32 bit
2, Laptop
3, I tried looking for the HPL.log, only to discover my documents has no Amnesia map at all, nor does my computer.
I've bought this game trough Steam, is it supposed to make a map in my documents too or does that work differently.
and thank you for welcomming me to the forum.

Welcome to the forums.
If you haven't yet, please read this topic first: http://www.frictionalgames.com/forum/thread-3754.html

Then we need these informations:
1 - Your operating system (32 bit or 64 bit)
2 - Your graphic card (Desktop or Lapto)
3 - HPL.log under Documents/Amnesia/Main folder.