Crashes trying to access in-game menu

[beatrix24]

Hello everyone
I've read the troubleshooting and it helped me to fix some problems but not this one.


I've been trying to make this game work properly for the last 3 hours but nothing worked.

It runs now, and doesn't even lag, but

at the very first minutes of the game, when you take control of the character, (basically when the game tells me to press M to access to the "mementos") it crashes, and it crashes when I press M, or J, or try to access to every in-game menu.
I have tried with the administrator-readonly thing, but still crashing.
I have tried messing with the graphic options... everything that I could find here and there surfing Google but nothing seems to work.

I have no clue what to do now.

please someone help me!